What's New

User Help System

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What's New

The list below illustrates the updates made to the CME Customer Center help system .

Date	Author	Topic	Description
February 19, 2021	mr	various	renamed Tag 50 to Operator (also called Globex Operator ID / CME Globex Operator ID)
December 5, 2020	mr	User / Firm Administration	Consolidated User Administration instructions for simpler navigation. Added BrokerTec User Admin roles
April 3, 2019	mr	Managing Tag 50 Registering Tag 50 ID	Associated entity includes two character Firm ID. Authorized trading firm users can register a Tag 50 ID and submit to clearing firm for approval.
March 15, 2019	mr	Home	Added mobile optimized home page.
June 14, 2019	mr	Registering Tag 50 IDs	Added required date of birth field.
November 8, 2019	mr	Tag 50 ID / Registering Tag 50 ID	video overview and tutorial guides steps required to create tag 50 IDs.
October 4, 2019	mrd	Registering Tag 50 IDs	Adding clearing firm selections
September 5, 2019	mr	User Administration - Positions	Removed. For administrative instructions for Positions, refer to FEC Plus / FEC+.
August 23, 2019	mr	My Profile	Updated links to CME Group Login
June 4, 2019	mr	User Administration - FirmSoft	updated application name, FirmSoft Administration to FirmSoft
May 7, 2019	mr	Request Center - Globex Requests - iLInk Sessions	Updated iLink Sessions table: Key ID / Expiration Date with key management options - generate, download, delete
March 4, 2019	MR	Incentive Programs	Removed Request Center - Incentive Program
February 11, 2019	MR	User Administration - FirmSoft	New self-service administration functionality for managing FirmSoft application entitlements.
February 11, 2019	MR	User Administration - All	Revised and reduced instructions for all user administration self-service applications.
November 30, 2018	MR	Registering Tag 50 ID	Clearing member firm administrators can register tag 50 ID for individuals and ATS teams
October 19, 2018	MR	Incentive Programs	Background Attestation - Annual Enrollment
October 1, 2018	MR	Globex Firms	Additional guidance for clearing firm relationship updates.
September 7, 2018	MR	My Preferences	Added user selectable themes and backgrounds and website tiles.
August 14, 2018	MR	iLink Sessions	Submitted iLink sessions are created directly and do not require clearing firm administrator approval.
August 4, 2018	MR	Viewing and Managing Tag 50 IDs	A list of available Tag 50 IDs can be exported.

July 24, 2018	MR	Drop Copy Groups	Target sessions cannot be directly deleted; Drop Copy Group only. Contact GAM for assistance
June 1, 2018	MR	Viewing and Managing Tag 50 IDs	Authorized users can receive entitlements to view Tag 50 ID details for their firm. Admin Manager users can authorize user entitlements for users to view and / or manage Request Center self-service capabilities.
June 1, 2018	MR	User Administration	Updated available Request Center Roles / Entitlements: Tag 50 View, Tag 50 Permissions.
March 14, 2018	MR	User / Firm Administration	Risk Management Tools: Updated details for Front / Middle / Back office entitlements.
January 16, 2018	MR	Securing iLink Sessions and Drop Copy Groups	Added instructions for securing iLink Sessions and Drop Copy Groups with Hash Message Authentication Codes (HMAC).
January 3, 2018	MR	Tag 50 IDs Preferences	New entitlement enables authorized users to enable execution / trading users to view firm-wide Tag 50 details.
December 8, 2017	MR	Managing Incentive Programs Viewing / Managing Program Accounts Applying / Renewing Incentive Agreements	Updated roles and entitlements for Read, Write, Approver. Updated Program status, and submission options to include: Renew, Apply, Resume, Review and Submit. Terms of Participation updates.
September 30, 2017	MR	Securing iLink Sessions	Added solution for generating and managing HMAC secure key authentication
September 8, 2017	MR	Adding User Entitlements	CME Europe decommission, removed references to registration forms and entitlement administration assignment.
September 5, 2017	MR	Tag 50 FAQ	Ability to search for a particular Tag 50 ID. Frequently asked questions, which describes reasons for Tag 50 registration, related functionality and references to related content.
August 5, 2017	MR	Viewing Tag 50 IDs	New functionality for Registered Entity users to view Tag 50 / CME Globex Operator IDs.
June 2, 2017	MR	Request Center	Visual menu update
May 20, 2017	MR	Request Center - Incentive Programs	Additional Incentive Program functionality, supporting application creation, renewal, save and resume.
May 20, 2017	MR	Adding User Entitlements	Using the User Administration function, authorized individuals can manage Risk Management Tools, Asset Management, Settlement Firm.
February 12, 2017	MR	Managing Incentive Programs	Enhanced Incentive Program page, with additional search and filter options, including the ability to export the program list.
December 2, 2016	MR	Adding User Entitlements Adding Customer Center User	Enhanced user administration process enables adding an application administrator, with entitlements of the admin manager.
December 2, 2106	MR	Managing Incentive Programs	Authorized individuals can manage incentive programs in which they are enrolled, including the ability to: Filter Program List. Export Program list to Excel format. Renew Incentive Programs. View Performance and Incentive Accounts.
October 29, 2016	MR	Viewing Incentive Programs	Authorized individuals can view incentive programs in which they are enrolled.
August 4, 2016	MR	Adding User Entitlements	Added User Administration - Positions instructions.
July 17, 2016	MR	Adding User Entitlements	Added User Administration - Deliveries instructions.
July 6, 2016	MR	Accessing CME Customer Center Customer Center Menu Managing User Entitlements	References to the SMART Click service has been changed to CME Group Login.
July 6, 2016	MR	User Administration Managing User Entitlements	Added Entitlements by Application, which describes profile and scope by self-service application. Revised Add / Modify / Revoke entitlement procedures.
June 4, 2016	MR	iLink Sessions	new self-service functionality for creating and managing iLink sessions.
April 22, 2016	MR	User Administration	general update for administration topics.
January 23, 2016	MR	All	This is the initial release of the CME Customer Center help system .