What's New

The list below illustrates the updates made to the CME Customer Center help system .

 

Date Author Topic Description

April 3, 2019

mr

Managing Tag 50

Registering Tag 50 ID

Associated entity includes two character Firm ID.

Authorized trading firm users can register a Tag 50 ID and submit to clearing firm for approval.

March 15, 2019

mr

Home

Added mobile optimized home page.

June 14, 2019

mr

Registering Tag 50 IDs

Added required date of birth field.

November 8, 2019

mr

Tag 50 ID / Registering Tag 50 ID

video overview and tutorial guides steps required to create tag 50 IDs.

October 4, 2019

mrd

Registering Tag 50 IDs

Adding clearing firm selections

September 5, 2019

mr

User Administration - Positions

Removed.

For administrative instructions for Positions, refer to FEC Plus / FEC+.

August 23, 2019

mr

My Profile

Updated links to CME Group Login

June 4, 2019

mr

User Administration - FirmSoft

updated application name, FirmSoft Administration to FirmSoft

May 7, 2019

mr

Request Center - Globex Requests - iLInk Sessions

Updated iLink Sessions table: Key ID / Expiration Date with key management options - generate, download, delete

March 4, 2019

MR

Incentive Programs

Removed Request Center - Incentive Program

February 11, 2019

MR

User Administration - FirmSoft

New self-service administration functionality for managing FirmSoft application entitlements.

February 11, 2019

MR

User Administration - All

Revised and reduced instructions for all user administration self-service applications.

November 30, 2018

MR

Registering Tag 50 ID

Clearing member firm administrators can register tag 50 ID for individuals and ATS teams

October 19, 2018

MR

Incentive Programs

Background Attestation - Annual Enrollment

October 1, 2018

MR

Globex Firms

Additional guidance for clearing firm relationship updates.

September 7, 2018

MR

My Preferences

Added user selectable themes and backgrounds and website tiles.

August 14, 2018

MR

iLink Sessions

Submitted iLink sessions are created directly and do not require clearing firm administrator approval.

August 4, 2018

MR

Viewing and Managing Tag 50 IDs

A list of available Tag 50 IDs can be exported.

       

July 24, 2018

MR

Drop Copy Groups

Target sessions cannot be directly deleted; Drop Copy Group only. Contact GAM for assistance

June 1, 2018

MR

Viewing and Managing Tag 50 IDs

Authorized users can receive entitlements to view Tag 50 ID details for their firm.

Admin Manager users can authorize user entitlements for users to view and / or manage Request Center self-service capabilities.

June 1, 2018

MR

User Administration

Updated available Request Center Roles / Entitlements: Tag 50 View, Tag 50 Permissions.

March 14, 2018

MR

User / Firm Administration

Risk Management Tools: Updated details for Front / Middle / Back office entitlements.

January 16, 2018

MR

Securing iLink Sessions and Drop Copy Groups

Added instructions for securing iLink Sessions and Drop Copy Groups with Hash Message Authentication Codes (HMAC).

January 3, 2018

MR

Tag 50 IDs

Preferences

New entitlement enables authorized users to enable execution / trading users to view firm-wide Tag 50 details.

December 8, 2017

MR

  • Managing Incentive Programs
  • Viewing / Managing Program Accounts
  • Applying / Renewing Incentive Agreements
  • Updated roles and entitlements for Read, Write, Approver.
  • Updated Program status, and submission options to include: Renew, Apply, Resume, Review and Submit.
  • Terms of Participation updates.

September 30, 2017

MR

Securing iLink Sessions

Added solution for generating and managing HMAC secure key authentication

September 8, 2017

MR

Adding User Entitlements

CME Europe decommission, removed references to registration forms and entitlement administration assignment.

September 5, 2017

MR

  • Ability to search for a particular Tag 50 ID.
  • Frequently asked questions, which describes reasons for Tag 50 registration, related functionality and references to related content.

August 5, 2017

MR

Viewing Tag 50 IDs

New functionality for Registered Entity users to view Tag 50 / CME Globex Operator IDs.

June 2, 2017

MR

Request Center

Visual menu update

May 20, 2017

MR

Request Center - Incentive Programs

Additional Incentive Program functionality, supporting application creation, renewal, save and resume.

May 20, 2017

MR

Adding User Entitlements

Using the User Administration function, authorized individuals can manage Risk Management Tools, Asset Management, Settlement Firm.

February 12, 2017

MR

Managing Incentive Programs

Enhanced Incentive Program page, with additional search and filter options, including the ability to export the program list.

December 2, 2016

MR

Adding User Entitlements

Adding Customer Center User

Enhanced user administration process enables adding an application administrator, with entitlements of the admin manager.

December 2, 2106

MR

Managing Incentive Programs

Authorized individuals can manage incentive programs in which they are enrolled, including the ability to:

  • Filter Program List.
  • Export Program list to Excel format.
  • Renew Incentive Programs.
  • View Performance and Incentive Accounts.

October 29, 2016

MR

Viewing Incentive Programs

Authorized individuals can view incentive programs in which they are enrolled.

August 4, 2016

MR

Adding User Entitlements

Added User Administration - Positions instructions.

July 17, 2016

MR

Adding User Entitlements

Added User Administration - Deliveries instructions.

July 6, 2016

MR

Accessing CME Customer Center

Customer Center Menu

Managing User Entitlements

References to the SMART Click service has been changed to CME Group Login.

July 6, 2016

MR

User Administration

Managing User Entitlements

Added Entitlements by Application, which describes profile and scope by self-service application.

Revised Add / Modify / Revoke entitlement procedures.

June 4, 2016

MR

iLink Sessions

new self-service functionality for creating and managing iLink sessions.

April 22, 2016

MR

User Administration

general update for administration topics.

January 23, 2016

MR

All

This is the initial release of the CME Customer Center help system .

 


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