User Help System
What's New
The list below illustrates the updates made to the CME Customer Center
Date | Author | Topic | Description |
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February 19, 2021 | mr | various | renamed Tag 50 to Operator (also called Globex Operator ID / CME Globex Operator ID) |
December 5, 2020 |
mr |
Consolidated User Administration instructions for simpler navigation. Added BrokerTec User Admin roles
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April 3, 2019 |
mr |
Associated entity includes two character Firm ID. Authorized trading firm users can register a Tag 50 ID and submit to clearing firm for approval. |
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March 15, 2019 |
mr |
Added mobile optimized home page. |
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June 14, 2019 |
mr |
Added required date of birth field. |
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November 8, 2019 |
mr |
video overview and tutorial guides steps required to create tag 50 IDs. |
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October 4, 2019 |
mrd |
Adding clearing firm selections |
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September 5, 2019 |
mr |
User Administration - Positions |
Removed. For administrative instructions for Positions, refer to FEC Plus / FEC+. |
August 23, 2019 |
mr |
My Profile |
Updated links to CME Group Login |
June 4, 2019 |
mr |
updated application name, FirmSoft Administration to FirmSoft |
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May 7, 2019 |
mr |
Updated iLink Sessions table: Key ID / Expiration Date with key management options - generate, download, delete |
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March 4, 2019 |
MR |
Incentive Programs |
Removed Request Center - Incentive Program |
February 11, 2019 |
MR |
New self-service administration functionality for managing FirmSoft application entitlements. |
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February 11, 2019 |
MR |
Revised and reduced instructions for all user administration self-service applications. |
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November 30, 2018 |
MR |
Clearing member firm administrators can register tag 50 ID for individuals and ATS teams |
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October 19, 2018 |
MR |
Incentive Programs |
Background Attestation - Annual Enrollment |
October 1, 2018 |
MR |
Additional guidance for clearing firm relationship updates. |
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September 7, 2018 |
MR |
My Preferences |
Added user selectable themes and backgrounds and website tiles. |
August 14, 2018 |
MR |
Submitted iLink sessions are created directly and do not require clearing firm administrator approval. |
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August 4, 2018 |
MR |
A list of available Tag 50 IDs can be exported. |
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July 24, 2018 |
MR |
Target sessions cannot be directly deleted; Drop Copy Group only. Contact GAM for assistance |
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June 1, 2018 |
MR |
Authorized users can receive entitlements to view Tag 50 ID details for their firm. Admin Manager users can authorize user entitlements for users to view and / or manage Request Center self-service capabilities. |
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June 1, 2018 |
MR |
Updated available Request Center Roles / Entitlements: Tag 50 View, Tag 50 Permissions. |
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March 14, 2018 |
MR |
Risk Management Tools: Updated details for Front / Middle / Back office entitlements. |
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January 16, 2018 |
MR |
Added instructions for securing iLink Sessions and Drop Copy Groups with Hash Message Authentication Codes (HMAC). |
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January 3, 2018 |
MR |
Preferences |
New entitlement enables authorized users to enable execution / trading users to view firm-wide Tag 50 details. |
December 8, 2017 |
MR |
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September 30, 2017 |
MR |
Added solution for generating and managing HMAC secure key authentication |
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September 8, 2017 |
MR |
CME Europe decommission, removed references to registration forms and entitlement administration assignment. |
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September 5, 2017 |
MR |
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August 5, 2017 |
MR |
New functionality for Registered Entity users to view Tag 50 / CME Globex Operator IDs. |
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June 2, 2017 |
MR |
Visual menu update |
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May 20, 2017 |
MR |
Request Center - Incentive Programs |
Additional Incentive Program functionality, supporting application creation, renewal, save and resume. |
May 20, 2017 |
MR |
Using the User Administration function, authorized individuals can manage Risk Management Tools, Asset Management, Settlement Firm. |
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February 12, 2017 |
MR |
Managing Incentive Programs |
Enhanced Incentive Program page, with additional search and filter options, including the ability to export the program list. |
December 2, 2016 |
MR |
Adding Customer Center User |
Enhanced user administration process enables adding an application administrator, with entitlements of the admin manager. |
December 2, 2106 |
MR |
Managing Incentive Programs |
Authorized individuals can manage incentive programs in which they are enrolled, including the ability to:
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October 29, 2016 |
MR |
Viewing Incentive Programs |
Authorized individuals can view incentive programs in which they are enrolled. |
August 4, 2016 |
MR |
Added User Administration - Positions instructions. |
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July 17, 2016 |
MR |
Added User Administration - Deliveries instructions. |
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July 6, 2016 |
MR |
References to the SMART Click service has been changed to CME Group Login. |
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July 6, 2016 |
MR |
Added Entitlements by Application, which describes profile and scope by self-service application. Revised Add / Modify / Revoke entitlement procedures. |
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June 4, 2016 |
MR |
new self-service functionality for creating and managing iLink sessions. |
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April 22, 2016 |
MR |
general update for administration topics. |
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January 23, 2016 |
MR |
All |
This is the initial release of the CME Customer Center |