User Help System



Secure File Transfer Management

CME offers Secure File Transfer Protocol (SFTP), a file transfer protocol service that uses the SSH protocol and public / private key authentication to securely transfer data to / from CME Group and customers. With this technology offering, data within directories is also secured.

Firm designated Back-Office Admin Managers (AM) are assigned the responsibility for managing SFTP IDs and granting permission to additional individuals to create and manage SFTP IDs; by submitting a registration form or using self-service application functions.

Request Access


SFTP Management

The SFTP Management function is used to assign and edit user permissions to create and manage SFTP IDs.

Responsibility for the function is initially assigned to a firm designated AM, who grants permission for additional individuals to create and manage SFTP IDs.

  • To Access SFTP Management:
  1. Select the User icon > My Profile.

  1. From the My Account menu, select SFTP Management.

Note: The availability of this page is determined by assigned user entitlements.

  1. View Details
  2. Remove Account Access
  3. Remove All Access
  4. Permission New User

Manage User Permissions

Firm designated back office admin managers can assign permissions to additional firm users.

Prior to adding a new user, request their CME Group Login ID and token, which is used to identify the user.


Appears for users authorized by the firm's back office admin manager to create, claim and manage SFTP IDs.


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