User / Firm Administration

Using the User Administration self-service function, authorized firm administrators can manage clearing and non-clearing firm-wide user access to applications and services, including the functions and processes users can operate.

User rights and permissions assignment begins with the Entity Officer who has direct contact with CME Group's Global Account Management. The Entity Officer entitles their company's Front / Middle / Back Office Admin Manager who can designate and Application Administrator to manage user application permissions.

Functions

• Customer Center Administrator: Users with Admin Manager or Application Administrator roles can perform entity-wide application administration.
• Application entitlements are assigned to users in a self-service model.

• Request Center: Manage entity requests in a self-service model.
• CME Group Login: A related service for managing user profiles and application authentication. (e.g. sign on, forgotten user name / password). A profile must be registered prior to entitlement assignment.

Accessing User Administration

1. To access User Administration:
1. From the Customer Center menu, select Administration > User Administration.

2. On the Search Entitlements page, the following options are available:

1. Search Entitlements: Search existing users, to view or manage entitlements.
2. Add Entitlement: Add application entitlements for one or more users.
3. Add Application Admin: Users with Admin Manager entitlements can delegate the Application Administrator role, which enables users to perform administrative duties on the firm's behalf.

Searching Entitlements

Searching entitlements is the function to view and manage user entitlements.

Prior to adding users or entitlements, perform a search and verify currently assigned firm and user entitlements.

1. From the User Administration page > Search Entitlements pane, enter criteria:

• Entity - The clearing firm, designated on the CME Customer Center Self Service Agreement, at which the user will be entitled.
• Application - Self-service user administration applications.
• Profile - Based on assigned entitlements for all available applications, firm-wide.
• Status
• User - CME Group Login User ID, Name, Email address.

Fields are optional and partially entered criteria return all matching results.

2. To view matching results, select Search.

1. Select User: To view additional options, select the User.

Available options:

1. Add Entitlement
2. Copy Entitlements: Prior to copying, the new user must have a valid CME Group Login. Select the User and Profile, which applies the selected user's entitlements for the new user.

3. Revoke All: Revokes all FirmSoft user entitlements.
4. Export to Excel

2. Expand Scope (): Lists individual entitlement details.

3. User Actions:

• Revoke ()

Select, then confirm the deletion / revocation.

• Edit (): In the Edit Entitlement window that appears, expand the user's entity entitlement to view and edit assigned privileges.

After making updates, select Save.

Note: Entities cannot be edited from this screen.
To change the entity, delete the user entitle and create it again.

Application Roles

The following list illustrates available Application Roles and details, including front, middle and back office.

Type	Application	Available Roles	Front	Middle	Back
User Administration	CME Customer Center	Admin Manager (Entity Officer) Application Admin (delegated by Admin Manager)	x	x	x
User Administration	Asset Management Firm	Update Read Only	x	n/a	x
User Administration	Deliveries	Update View Only	n/a	n/a	x
User Administration	Firm Administrator Dashboard	Update - All Update - Partial View - SOx Report	x	n/a	x
User Administration	FirmSoft	Order Inquiry and Cancel Order Inquiry	x	n/a	n/a
User Administration	Request Center	n/a	n/a	n/a	n/a
User Administration	Risk Management Tools	Full Access Partial Access	n/a	x	n/a
User Administration	Settlement Firm	Read only	x	n/a	x
Request Center	Drop Copy Groups	Full Access Read Only	x	n/a	n/a
Request Center	Globex Firm ID	Full Access Read Only	x	n/a	n/a
Request Center	iLink Sessions	Full Access Read Only	x	n/a	n/a
Request Center	Tag 50	Tag 50 Full Access: Register new Tag 50 IDs, create ATS teams and manage team members. Tag 50 Permissions: Entitle execution firms to view CME Globex Operator IDs (Tag 50 IDs), associated with their Registered Entity. Tag 50 View	x	n/a	x

Column / View Settings

• Clear - To clear results and perform a new search.
• Sort - Sort the selected column in ascending / descending order.
• Column Settings() - Show / hide columns, by selecting / deselecting checkboxes.