Firm Onboarding Requirements for Listed Derivatives
Overview
Prepare for trading on Globex. This guide outlines the mandatory onboarding requirements for new Executing and Clearing firms trading futures and options on CME Globex. Follow the steps below to validate your firm's setup, including establishing secure identity access (CME Group Login), configuring critical risk management tools, and subscribing to essential technical notices.
Resources
Required tasks
Set up a CME Group Login ID and request a valid token
CME Group Login is a self-managed, centralized user profile service that authenticates access and provides single sign-on access to CME Group applications and services. A self-registration profile is required for Exchange registration and applications (such as FirmSoft).
Obtain access to FirmSoft
FirmSoft is a browser-based order management tool that provides real-time access to information on working and filled Globex orders and the ability to cancel orders. Access is granted via a firm's FirmSoft Administrator. Individuals entitled in FirmSoft are permissioned to contact the CME Global Command Center (GCC) to status/cancel Globex orders.
Add GCC Outbound Contacts
Add an email address to be used by the GCC to contact firms regarding error trades and technical issues such as a runaway Automated Trading System ATS.
Input applicable credit limits into CME Globex Credit Controls
This tool provides pre-execution risk controls and allows Risk Administrators to set real-time credit limits. (Clearing Firm Risk Administrators only).
Review the iLink Session Policy and Operational Guidelines
iLink is the logical logon that allows client front-end trading systems to connect and transact business on the Globex platform. The Policy and Operational Guidelines provides operational, allocation and distribution information for iLink session IDs in the Globex Production environment.
Review the GCC Port Closure Policy and FAQ
The GCC (Global Command Center) is the market operations and customer service desk for electronic trading. The GCC Port Closure policy is designed to protect CME Group markets and systems from potentially detrimental iLink session and Drop Copy iLink (Target) behavior.
Review the Messaging Efficiency Program
The Messaging Efficiency Program (MEP) is designed to encourage responsible messaging practices, ensure efficient market operations, allow for broad market participation and foster high quality, liquid markets.
Add Messaging Efficiency Program Clearing or Executing Firm contacts
Add contacts that are permissioned to receive email notifications regarding instances when executing firms exceed Messaging Efficiency Program product group Benchmark Ratios.
Highly recommended tasks
Review Globex Customer Roles and Entitlements
Globex Clearing and Executing Firms have the ability to provide access to various CME Group applications as well as permissions to complete CME Group-defined actions. This link provides a concise, high-level overview of key Globex customer roles and associated entitlements.
Receive email notices
Subscribe to relevant technical notices to stay informed about new features and products, upcoming initiatives, application decommissions, technology and product changes, and much more.
Contact us
Global Account Management
The GAM team manages customer access to all CME Group markets and services and serves as clients’ primary information source for electronic trading, technology enhancements and new offerings.
Global Command Center
The GCC oversees market operations and production support 24 hours a day, six days a week for Globex, BrokerTec, EBS and OTC venues, as well as supporting CME Direct, ClearPort, DataMine, Elysian and GFE platforms.
U.S.
+1 800 438 8616
Europe
+44 20 7623 4747
Asia
+65 6532 5010
Japan
+81 3 6733 7559
Certification Support for Electronic Trading (CSET)
CSET handles inquiries, issues and support requests from clients testing or certifying to the Globex and ClearPort services.
U.S.
+1 312 930 2322
Europe
+44 20 3379 3803
Asia
+65 6593 5593
