Globex Customer Agreements
Overview
Customers, clearing firms and channel partners must complete specific agreements in order to gain access to the Globex electronic trading platform for trading, market data and developing platform interfaces.
These agreements can be completed manually or electronically. Each form includes information regarding where it should be sent.
The Information License Agreement (ILA) is required by any entity connecting to CME Group for market data and/or distributing market data.
Agreements
|
FORM/SCHEDULE |
FORM DOWNLOAD |
DESCRIPTION |
|---|---|---|
|
CCA |
Terms and conditions for customers who wish to trade on the Globex electronic trading platform. |
|
|
2 |
Request production connectivity to Globex for trading and market data, as detailed in the CME Production Connectivity Guide. |
|
|
3 |
Onboard Clearing Firm Primary and Secondary Administrators. |
|
|
5 |
Make changes to connectivity or interface type. |
|
|
6 |
Clearing Firm guarantee for all orders sent via a direct connection; required for all connections. |
|
|
9 |
Request access to the FirmSoft order management tool. |
|
|
11 |
Request access to the Cancel on Disconnect service. |
|
|
12 |
Request the Drop Copy risk management service. |
Interface Development Agreements
|
FORM/SCHEDULE |
FORM DOWNLOAD |
|---|---|
|
IDTA |
Interface Development and Testing Agreement (including Schedule A) |
|
B |
Data Center Agreements
These forms outline the connection terms and conditions for entities, such as managed service providers who facilitate or host order routing connectivity and market data access to Globex.
|
FORM/SCHEDULE |
FORM DOWNLOAD |
|---|---|
|
DCCA |
|
|
B |
|
|
C |
|
|
D |
iLink Session ID Request Form
This form is used to request iLink Session IDs for Globex.
Contact us
Global Account Management
The GAM team manages customer access to all CME Group markets and services and serves as clients’ primary information source for electronic trading, technology enhancements and new offerings.
Global Command Center
The GCC oversees market operations and production support 24 hours a day, six days a week for Globex, BrokerTec, EBS and OTC venues, as well as supporting CME Direct, ClearPort, DataMine, Elysian and GFE platforms.
U.S.
+1 800 438 8616
Europe
+44 20 7623 4747
Asia
+65 6532 5010
Japan
+81 3 6733 7559
Certification Support for Electronic Trading (CSET)
CSET handles inquiries, issues and support requests from clients testing or certifying to the Globex and ClearPort services.
U.S.
+1 312 930 2322
Europe
+44 20 3379 3803
Asia
+65 6593 5593