• Trading

    All Products Home

    Featured Products

    Product Groups

    Getting Started

      • Active Trader
      • Active Trader Daily market data and insight for the Individual Active Trader
      • Cryptocurrency
      • Cryptocurrency Bitcoin futures and other cryptocurrency products are now available.

    New to Futures?

    Learn why traders use futures, how to trade futures, and what steps you should take to get started.

    Start Here

  • Clearing

    Clearing Home

    Clearing Advisories

  • Regulation

    Market Regulation Home

    Related Information

    Market Regulation Advisory Notices View All MRANs

  • Data

    Market Data Home

    Reports

    Distributors

    Intraday Data

    Subscription Based Data

      • MDP (Streaming)
      • MDP (Streaming) Access our market data directly via our Market Data Platform
      • E-Quotes
      • E-Quotes Offering charting, analytics, real-time quotes and news on our products
  • Technology

    Technology Home

    Applications

    Services

      • Tech Talk

      • Insightful and thought-provoking content related to today’s emerging financial technology.
  • Education

    Education Home

    New to Futures?

    Learn why traders use futures, how to trade futures, and what steps you should take to get started.

    Start Here

  • About

    About Us Home

    News View All News

    Open Markets Visit Open Markets

Regional Sites

Investigations

The Investigations team is responsible for detecting and investigating potential trade practice violations.

Trade practice inquiries generally originate from one of three sources: complaints; programmatic reviews of potential trade practice violations; and research performed by Market Regulation Investigators. During the course of reviewing complaints, trade practice program output, and research, the Investigations team may request information from participants and firms. The team may also request that individuals participate in recorded interviews. At the conclusion of the review, the Investigations team determines whether a formal investigatory case should be opened. Parties who are the subject of an investigation will be notified.

To stay up-to-date and in compliance with the changing regulatory environment

Subscribe to Notices

Trade practice violations reviewed by the Investigations team include:

  • Wash Trades
  • Prearranged, Pre-Negotiated, and Noncompetitive Trades
  • Trading Ahead of Customer Orders
  • Disruptive Practices
  • Money-Passes
  • Block Trade Infractions
  • Trading at Settlement Manipulation

Investigators detect and examine misconduct through several methods including:

  • Employing sophisticated regulatory systems
  • Investigating complaints
  • Examining transactional data
  • Analyzing documentary evidence
  • Reviewing video evidence

At the conclusion of an investigation, the Investigations team will determine whether there is reason to believe a rule violation has occurred. If the team determines no violation occurred, the matter will be closed administratively with no action taken. If the team determines there is reason to believe a rule violation has occurred but that the circumstances do not warrant formal disciplinary action, the matter may be closed administratively or closed with the issuance of a letter of warning. Alternatively, if the team determines the circumstances warrant formal disciplinary action, the matter will be formally referred to the Market Regulation Enforcement team.

Market Regulation thoroughly investigates every complaint. To file a trade practice complaint, call the Regulatory Hotline at +1 312 930 3333 or complete the File a Complaint form.

For full details of prohibited trade practices, consult our Exchange-Specific Rulebooks and Market Regulation Advisory Notices. For questions about Exchange rules, call the Market Regulation Department at +1 312 341 7970. 

Resources

Contact Us

If you have questions for the Investigations team, contact the Market Regulation Department
+1 312 341 7970

For questions related to CME Globex, contact
CME Globex GCC

CME Globex Customer support is available 24 hours a day, from 2:00 p.m. Sunday through 4:30 p.m. Friday, Central time.

United States: +1 800 438 8616
Europe: +0800 898 013

Asia: +65 6532 5010
gcc@cmegroup.com

 

More in Market Regulation

    • Data Investigations

    • The Data Investigations team works to ensure accurate identification of order flows and resulting trades by clearing and trading firms and individual members.

    • Market Surveillance

    • Market Surveillance works to identify and amend situations that may undermine fair and orderly trading of Exchange markets.

    • Enforcement

    • The Market Regulation Enforcement team aims to resolve rule violations via each Exchange’s disciplinary process.

Subscription Center

Send Us Feedback

Email and Message
Website Rating
    • Poor
    • Average
    • Good
    • Very Good
    • Excellent

Who We Are

CME Group is the world's leading and most diverse derivatives marketplace. The company is comprised of four Designated Contract Markets (DCMs). Further information on each exchange's rules and product listings can be found by clicking on the links to CME, CBOT, NYMEX and COMEX.

Contact Us

View All

CME Group / Chicago HQ

Phone: +1 312 930 1000

Toll Free (US Only): +1 866 716 7274

View Global Offices

Connect With Us

  • YouTube
  • Twitter
  • Facebook
  • LinkedIn
  • Instagram
  • RSS

© 2019 CME Group Inc. All rights reserved.

Careers | Site Map | Disclaimer | Privacy Policy | Cookie Policy | Terms of Use | Modern Slavery Act Transparency Statement