The Investigations team is responsible for detecting and investigating potential trade practice violations.
Trade practice inquiries generally originate from one of three sources: complaints; programmatic reviews of potential trade practice violations; and research performed by Market Regulation Investigators. During the course of reviewing complaints, trade practice program output, and research, the Investigations team may request information from participants and firms. The team may also request that individuals participate in recorded interviews. At the conclusion of the review, the Investigations team determines whether a formal investigatory case should be opened. Parties who are the subject of an investigation will be notified.
To stay up-to-date and in compliance with the changing regulatory environment
If you have questions for the Investigations team, contact the Market Regulation Department
+1 312 341 7970
For questions related to CME Globex, contact
CME Globex GCC
CME Globex Customer support is available 24 hours a day, from 2:00 p.m. Sunday through 4:30 p.m. Friday, Central time.
United States: +1 800 438 8616
Europe: +0800 898 013
Asia: +65 6532 5010
gcc@cmegroup.com