It's possible that at some point in your trading life a problem, misunderstanding or disagreement will occur. If so, you can often resolve such problems by:
If You Are Seeking Restitution
If you make a complaint about a possible rule violation, the ensuing investigation will be conducted with complete confidentiality. Read More
Customer Arbitration Guide
CME Group, through the Market Regulation department, offers a forum for resolving certain disputes concerning its exchanges. Read More