Transfer Agent

Go to: www.computershare.com/investor.

First-time users should click the "create login" button to follow the steps for creating a unique user ID.

Returning investors simply log in by entering their user ID and password in the "Existing User" area. If you have forgotten your user ID or password and wish to access your account, click on the "forgot user ID?" or "forgot password" button on the page to go through the recovery process.

Note: In November 2012, Computershare updated the Investor Centre website with enhanced security protocols. Upon their first login to the updated site, users were prompted to validate their contact information and create a custom "site seal" as an additional layer of account authentication.

If you are a first-time user, you will need to complete a simple process to create your user ID. You will be required to enter the following information for validation:

• Ticker symbol or company name
• Social Security number or taxpayer ID (if you have one)
• Zip code (or last name if you reside outside the US)

If you do not have a Social Security number or taxpayer ID, you will need to click the "Alternate Validation" link. This alternate registration page allows you to register by entering:

• Ticker
• Account number
• Zip code
• Last name

After accepting the terms and conditions, you will be directed to the "User Set-up" page. There, you will provide your name, email address and cell phone number for account validation. You will also be prompted to create a unique "site seal" by choosing a color and entering three words of your choice. This custom site seal will appear each time you log in as an added layer of verification. Choose a user ID and password for your account and enter them into the designated boxes. Finally, you will be asked to select three security questions.

*If you have a logon already but have problems logging in, you can contact +1800 942 5909 (U.S. and Canada) or send an email to investorcentre@computershare.com for assistance.

Please complete the General Transfer Package (US Form or International Form) indicating the number of shares to be transferred to an account within Computershare. 

Sign and return the original to:

Mailing Address:
Computershare Trust Company, N.A.
PO BOX 505000, Louisville, KY, 40233-5000 

Overnight Deliveries:
Computershare Trust Company, N.A.
462 South 4th Street, Suite 1600, Louisville, KY, 40202

IMPORTANT: The signature on the form must be Medallion guaranteed. The Medallion Guarantee is a form of signature verification that you can obtain from a commercial bank, trust company, securities broker, credit union or savings institution participating in the Medallion Signature Guarantee Program. A certification from a notary public is not acceptable.

Shareholders can sell their shares held at Computershare through the Investor Centre website, www-us.computershare.com/Investor. From your portfolio, click on the holding you wish to sell from, go to the "Select Action" drop-down menu on the right and click "Sell."

Individual shareholders can also place a sale order over the phone by calling Computershare at +1 312 360 5104. Please have your Computershare account number or Social Security Number available

Fees:

• Web sales and phoned in orders will be charged a $30.00 transaction fee and 12 cents per share.

Timing:

• Sale requests placed before 12:00 noon CT will be placed the same day.
• Sale requests placed after 12:00 noon CT will be placed the following business day.

When selling shares through Computershare, you are unable to direct the time or price at which the shares may be sold and you are unable to select the broker through which sales are made.

Registered shareholders may elect to have electronic delivery of their annual meeting materials, statements, tax forms, and all other paper communications. Once you have set up account access at www.computershare.com/investor, go to "My Profile" and select Communication Preference to make your election.