CME Direct Client Support

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Contact Us

Global Command Center

For 24 hour order status, trading support and password issues contact:

U.S.: +1 800 438 8616
Europe: +44 20 7623 4747

Asia: +65 6532 5010

Use e-mail for general, non-production issues. Do not use e-mail if your issue is time sensitive.

To reset your password, visit our online portal.

Additional Questions

For user software training, product questions, or to schedule a demo, contact: