CME Direct Client Support

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Contact Us

Global Command Center

For 24 hour order status, trading support and password issues contact:

U.S.: +1 800 438 8616
Europe: +44 20 7623 4747

Asia: +65 6532 5010
gcc@cmegroup.com

Use e-mail for general, non-production issues. Do not use e-mail if your issue is time sensitive.

To reset your password, visit our online portal.

Additional Questions

For user software training, product questions, or to schedule a demo, contact:

PlatformSolutions@cmegroup.com

Resources

CME Group is the world’s leading derivatives marketplace. The company is comprised of four Designated Contract Markets (DCMs). 
Further information on each exchange's rules and product listings can be found by clicking on the links to CME, CBOT, NYMEX and COMEX.

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