E-communication Disclaimer

General Terms and Conditions

Attachments that are part of this e-communication may have additional important disclosures and disclaimers, which you should read and to which you must adhere. E-communication messages may be sent from various regions and business groups. To read this relevant information, please click on any of the following categories that are applicable to this e-communication message. Learn more about the CME Group privacy policy at cmegroup.com

General Notice

This message and any other electronic communication (i.e., email, instant message, SMS, etc.) and its attachments (an "e-communication") are intended solely for the use of the intended recipient(s) and may contain information that is privileged, confidential, proprietary or otherwise protected by work product immunity or other legal rules. No confidentiality or privilege is waived or lost by any transmission errors. If you are not an intended recipient, please delete and destroy all copies and attachments, and then please notify the sender. Be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this e-communication is strictly prohibited and in some instances doing so may be a crime. This e-communication is not intended for distribution to, or use by, any person or entity in any location where such distribution or use would be contrary to law or regulation, or which would subject the sender to any registration requirement within such location.

CME Group reserves the right to intercept, monitor, review and retain all e-communications sent to or from its systems as permitted by applicable law. Any electronic communication that is conducted within or through CME Group's systems will be subject to being archived, monitored and produced to regulators and in litigation in accordance with CME Group policy and local laws, rules and regulations.

Unless expressly prohibited by local law, electronic communications may be archived in countries other than the country in which you are located, and may be treated in accordance with the laws and regulations of the country of each individual included in the entire message chain.

Trading Advice

Neither futures trading nor swaps trading are suitable for all investors, and each involves the risk of loss.  Swaps trading should only be undertaken by investors who are Eligible Contract Participants (ECPs) within the meaning of Section 1a(18) of the Commodity Exchange Act.  Futures and swaps each are leveraged investments and, because only a percentage of a contract’s value is required to trade, it is possible to lose more than the amount of money deposited for either a futures or swaps position.  Therefore, traders should only use funds that they can afford to lose without affecting their lifestyles and only a portion of those funds should be devoted to any one trade because traders cannot expect to profit on every trade.  Any research views expressed are those of the individual author and do not necessarily represent the views of the CME Group or its affiliates. 

All matters pertaining to rules and specifications herein are made subject to and are superseded by the official rules of the regulated entity. Current rules should be consulted in all cases concerning contract specifications.

Global Command Center

CME Group operates the CME Global Command Center (GCC) which is the Market Operations and Customer Service desk for electronic trading in accordance with Rule 579. The GCC handles inquiries, issues and support requests from CME Globex and CME ClearPort customers, including assistance with:

  • Electronic Trading
  • Order routing and market data interfaces
  • Network connectivity
  • CME ClearPort Facilitation
  • Cancellation of customer orders in cases of emergency

The GCC follows a specific procedure for all order status and cancellation requests. Please have all required information available before you contact the GCC.

United States: +1 800 438 8616
Europe: +44 800 898 013
Asia: +65 6532 5010
Email: gcc@cmegroup.com
www.cmegroup.com/gcc

The liability of CME Group for the negligent acts of GCC staff shall be subject to the limitations and conditions of Rule 578.

Regulatory

For a complete listing of regulatory notices, please refer to https://www.cmegroup.com/disclaimer.html