• CME Globex Notice: September 10, 2018

      • To
      • CME Globex and Market Data Customers
      • From
      • Global Markets Solutions and Services
      • #
      • 20180910
      • Notice Date
      • 13 September 2018
    • For the latest roadmap of CME Group technology initiatives:
      See the Development Launch Schedule.

      Critical System Updates

      Price Precision Extension - 2018

      CME Group is implementing end-to-end technology changes to support increased price granularity. Currently, CME Group systems support a maximum of 7 decimals. With this initiative, products with up to 9 decimals may be listed and traded. On Sunday, January 13, 2019 (trade date Monday, January 14), pending regulatory approval, the 2-Year Treasury Note futures, all 2-Year Treasury Future Spreads (including Calendar Spreads, Tail Spreads and Inter-Commodity Spreads with a 2-Year Treasury Future) along with the futures portion of covered options UDS, will move from 7 decimals to 8 to support trading at 1/8 of 1/32.

      Customers are encouraged to move to support 9 decimals now; but there are no plans to list a product that uses the 9th decimal at this time.

      With this release, customer certification will be required for MDP 3.0 and Streamlined SBE.  The new Market Data templates are currently available in New Release and the AutoCert+ test suite is now available for certification.

      On Sunday, November 4, a production test instrument for the 2-Year Treasury Note futures will be launched on CME Globex. This new test instrument will give customers the ability to confirm system readiness for the introduction of 8-digit decimal price precision. Upon the launch of this test instrument, clients whose systems are not yet prepared to handle 8 decimal precision must ensure their systems have the ability to ignore market data and iLink/Drop Copy execution reports on this new instrument.

      Price Precision Timeline:

       

       

      Customer Mock Trading Sessions

      To ensure customers can process the market data, CME Group will offer a final customer mock trading session prior to the schema rollout group and Globex test instrument launch. View the test script:

      Customers are required to register and join the conference bridge line to participate in the mock trading sessions.

      For complete impacts, rollout information and dates, please refer to Key Events and Dates in the Client Impact Assessment.

      The Client Impact Assessment includes additional information on the following:

      • CME Globex iLink
      • CME Globex MDP3 and Mandatory Certification
      • Streamlined MDP and Mandatory Certification
      • ITC
      • CME Globex Drop Copy
      • Referential Data
      • Production Globex Test Instrument

      Please watch the Price Precision Extension Technology Webinar for a technical impact overview.

      These changes are currently available in New Release for customer testing. The 2-Year Treasury Note futures are available in New Release with 1/8 of 1/32 tick.

      On Monday, September 10, CME Group will launch two additional Price Precision test instruments in the New Release environment. These instruments will give customers the ability to perform additional testing on 8 and 9 decimal prices. These instruments will only be available in the New Release environment and will not be launched in the Production and Certification environments.

      Price Precision Test Instruments
      Product MDP 3.0: tag 6937-Asset iLink: tag 55-Symbol
      MDP 3.0 tag 1151 - Security Group
      Price Precision Market Data Channel
      E-micro Japanese Yen/American Dollar Futures 099 #J 9-Decimal 314
      E-micro Japanese Yen/American Dollar Futures 097 #J 8-Decimal 314

       

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      Automated Port Closure for Drop Copy Sessions - November 18

      Effective Sunday, November 18 (trade date Monday, November 19), CME Globex will implement Automated Port Closure on Drop Copy sessions to further protect CME Group markets and systems from potentially detrimental behavior. Currently, CME Globex Port Closure Policy applies only to iLink sessions.

      With this implementation, CME Globex will automatically logout and close both the primary and backup ports for any Drop Copy session that exceeds 5 invalid Logon (tag 35=A) messages in 60 seconds. Logon messages may be invalid due to:

      • Incorrect sequence number
      • Invalid heartbeat interval
      • Malformed message
      • Required tag missing or sent with invalid value
      • Invalid SenderCompID (tag 49)

      Automated Port Closure on Drop Copy sessions can also be triggered by sending messages other than a Logon when the session has not yet been successfully logged in and by exceeding the Administrative Messaging Threshholds.

      When triggered, the Drop Copy gateway will send a Logout message (tag 35=5) with tag 58-Text="(1000) CME Administered Port Closure Due to Invalid Number of Login Attempts Being Exceeded".

      Sessions with active-active fault tolerance will receive the Logout message on both the primary and backup instances. Sessions without fault tolerance will only receive the Logout on the primary instance, but both the primary and backup ports will be closed.

      An authorized Drop Copy contact must contact the   Global Command Center directly to have a port re-opened. The GCC can be reached in U.S. at U.S. at +1 800 438 8616, in Europe at +44 20 7623 4747 or in Asia at +65 6532 5010.

      Automated Port Closure for Drop Copy will be available for customer testing in New Release on Monday, October 1. To facilitate customer testing, the parameters in New Release will be 5 invalid Logon (tag 35=A) messages in 15 seconds.

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      Messaging Controls for Drop Copy Sessions - November 18

      Effective Sunday, November 18 (trade date Monday, November 19), Drop Copy sessions will be subject to Administrative Messaging Thresholds. The following administrative messaging thresholds will apply.

      Messaging Controls for Drop Copy Sessions
      Environment Reject Threshold/th> Port Closure /Logout Threshold Interval
      New Release 401 501 Three-second window
      Production 100 200 Three-second window

      Detailed information on messaging controls is available in the Client Systems Wiki.

      This change will be available in New Release for customer testing Monday, October 1.

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      Postponed Postponed -iLink Convenience Gateways Behavior Harmonization  - January 6, 2019

      † Denotes update to the article

      †To ensure customer readiness, the iLink Convenience Gateway (CGW) Behavior Harmonization previously scheduled for Sunday, November 4, has been postponed to Sunday, January 6, 2019 (trade date Monday, January 7). All Convenience Gateway (CGW) iLink sessions will move to MSGW-style Session Connection and Resend Request.  The following CGW features will as a result match the MSGW current state.

      iLink Convenience Gateways Behavior Harmonizations
      Functionality Current Behavior New Behavior Certification Required
      Duplicate Session Connection Attempts
      • Accepted, then disconnected
      • Ignored
      • No
      Resend behavior from CME Globex to Client System
      • No real-time messages are published until the customer’s resend request is satisfied
      • Real-time messages will be interleaved with resend responses
      • CGW customers must be able to receive out-of-sequence during a resend response without triggering another resend request
      • Yes
      Please Note - A new CGW Resend Request certification test is currently available in Autocert+. Certification via AutoCert+ is mandatory for all iLink CGW customers.

      These changes are currently available in New Release for customer testing.

      CME Group will offer the iLink mock trading session on Saturday, October 20. This mock trading session will  offer customers the opportunity to interact with the system and experience the new iLink CGW behavior harmonization in the CME Globex production environment. An overview to the mock trading session script is now available.

      Please note that customers are required to register in advance in order to participate in the iLink mock trading session. 

      Drop Copy is not impacted by this change.

      If you have any questions or concerns, please contact your Global Account Manager in the U.S. at +1 312 634 8700, in Europe at +44 203 379 3754 or in Asia at +65 6593 5505 for additional information.

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      Product Launches

      E-micro Gold TAS  - September 23

      Effective Sunday, September 23 (trade date Monday, September 24), E-micro Gold TAS will be listed for trading on CME Globex and for submission for clearing via CME ClearPort.

      E-micro Gold TAS
      Product MDP 3.0: tag 6937-Asset iLink: tag 55-Symbol
      MDP 3.0 tag 1151 - Security Group
      Market Data Channel
      E-micro Gold TAS MGT TG 360

      The E-micro Gold TAS is currently available for customer testing in New Release.

      These contracts are listed with, and subject to, the rules and regulations of COMEX.

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      CME SONIA Futures and Spreads - September 30

      Effective Sunday, September 30 (trade date Monday, October 1), pending completion of all regulatory review periods, CME SONIA futures and standard intra-commodity spreads will be listed for trading on the CME Globex electronic trading platform and for submission for clearing via CME ClearPort.

      CME SONIA Futures and Spreads
      Product MDP 3.0: tag 6937-Asset iLink: tag 55-Symbol
      MDP 3.0 tag 1151 - Security Group
      Market Data Channel
      Quarterly IMM SONIA Futures SON S8 312
      MPC SONIA Futures MPC S9 312

      The MPC SONIA futures contracts will be listed with contractual periods of SONIA interest rate exposure that match each of the nearest four (4) intervals between successive scheduled meeting dates of the Bank of England Monetary Policy Committee (MPC announcement dates).

      Customers should note that the named month (e.g., SONZ8 for Dec 2018 Quarterly IMM SONIA futures) in the external name in MDP 3.0 tag 55-Symbol and iLink tag 107-SecurityDesc does not reflect the last trade date. The instrument last trade date can be identified through the FIX tags 865=7 (Last eligible trade date) and 1145-EventTime in the Security Definition (tag 35-MsgType=d) messages. As a reminder, CME Group does not recommend parsing the external instrument name to determine instrument characteristics.

      These products and spreads will be available for customer testing in New Release on Monday, September 23.

      These contracts shall be listed with, and subject to, the rules and regulations of CME.

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      Eris Swap Futures on Globex - December 2

      Effective Sunday, December 2 (trade date Monday, December 3), pending regulatory approval, CME Group will list Eris Swap Futures on the CBOT designated contract market (DCM) for trading on CME Globex. Eris swap futures Block Trade transactions can also be submitted via CME Direct or CME ClearPort.

      The Eris Swap futures will function similarly and trade alongside the MAC Swap Futures, bringing together the two leading interest rate swap futures on a single exchange venue.

      Eris  Swap futures will be listed for quarterly IMM starting contracts, with fixed MAC coupons, and underlying tenors of 2, 3, 4, 5, 7, 10, 12, 15, 20, and 30-years.

      The Client Impact Assessment includes information on the following:

      • Order Entry Considerations
        • Pricing conventions
        • Trading Eligibility
      • Market Data Considerations
        • Market Data Channels
        • Product Specifications
          • Eris Swap Futures Security Type
          • Eris Swap Futures Product Code
          • Standard Calendar Spreads (SP)
          • Changing Minimum Price Increment
          • Contract Month Convention
        • Eris Swap Futures Market Data through CME DataMine.
        • Risk Management Services

      These futures will be made available in New Release for customer testing on Monday, October 1.

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      Product Changes

      Listing Cycle Expansion for Short-Dated New Crop Corn and Soybean Options - September 23

      Effective Sunday, September 23 (trade date Monday, September 24), the listing cycle for the Short Dated New Crop Corn and Soybean options will be expanded on CME Globex.

      Listing Cycle Expansion for Short-Dated New Crop Corn and Soybean Options
      Product MDP 3.0: tag 6937-Asset iLink: tag 55-Symbol
      MDP 3.0 tag 1151 - Security Group
      Current Listing Schedule New Listing Schedule
      Short-Dated New Crop Corn Options OCD OC; UDS: GG On the first trading day that follows the expiration of a September option, the following 9 contract months are listed for 2 crop years: January (F), February (G), March (H), April (J), May (K), June (M), July (N), August (Q), and September (U). Each of these options exercise into the December futures contract that is nearest to the expiration of the option. A new listing cycle begins on the first trading day following the expiration of the September option. On the first trading day that follows the expiration of a September option, the following 12 contract months will be listed for 2 crop-years: October (V), November (X), December (X), January (F), February (G), March (H), April (J), May (K), June (M), July (N), August (Q), and September (U). Each of these options exercise into the December futures contract that is at least three months from the expiration of the option.
      For example, the October 2018, through September 2019 contract months will exercise into the December 2019 Corn futures contract; the October 2019 through September 2020 contract months will exercise into the December 2020 Corn futures contract.
      The 2018 Oct, Nov, and Dec contract months for the 2019 cycle, and 2019 Oct, Nov, and Dec contract months for the 2020 cycle will be added on September 23, 2018.
      Short-Dated New Crop Soybean Options OSD SQ; UDS: GG On the first trading day that follows the expiration of a September option, the following 9 contract months are listed for 2 crop-years: January (F), February (G), March (H), April (J), May (K), June (M), July (N), August (Q), and September (U). Each of these options exercise into the November futures contract that is nearest to the expiration of the option. A new listing cycle begins on the first trading day following the expiration of the September option. On the first trading day that follows the expiration of a September option, the following 12 contract months are listed for 2 crop-years: October (V), November (X), December (X), January (F), February (G), March (H), April (J), May (K), June (M), July (N), August (Q), and September (U). Each of these options exercise into the November futures contract that is at least two months from the expiration of the option.
      For example, the October 2018, through September 2019 contract months will exercise into the November 2019 Soybean futures contract; the October 2019 through September 2020 contract months will exercise into the November 2020 Soybean futures contract.
      The 2018 Oct, Nov, Dec contract months for the 2019 cycle, and 2019 Oct, Nov, and Dec contract months for the 2020 cycle will be added on September 23, 2018.

      These changes are currently available for customer testing in New Release.

      These contracts are listed with, and subject to, the rules and regulations of CBOT.

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      New New - CME CF Ether-Dollar Pricing Products Symbol Format Changes - September 24

      Starting Monday, September 24, CME Group and Crypto Facilities (CF) will change the symbol format for Ether-Dollar cryptocurrency pricing products as follows:

      CME CF Ether-Dollar Pricing Products Symbol Format Changes
      Cryptocurrency Pricing Product Current Symbol Format New Symbol Format
      CME CF Ether-Dollar Reference Rate ETH_RR_USD ETHUSD_RR
      CME CF Ether-Dollar Real Time Index ETH_RTI_USD ETHUSD_RTI

      Please Note: Historical data available from CME Datamine prior to Monday, September 24 will not be updated with the new symbol format.

      These changes will be available for testing in New Release on Monday, September 17. Certification is not required.

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      New New - Changes to Standard-Size USD/Offshore RMB (CNH) Futures and Indian Rupee/USD Futures - September 30

      Effective Sunday, September 30 (trade date Monday, October 1), the following changes will be made to the Standard-Size USD/Offshore RMB (CNH) Futures and Indian Rupee/USD Futures:

      • Modify Non-Reviewable Ranges for Spreads
      •  Implication will be enabled for outright futures and spreads

      Changes to Standard-Size USD/Offshore RMB (CNH) Futures and Indian Rupee/USD Futures

      Product

      iLink: tag 1151-Security Group
      MDP 3.0: tag 6937-Asset

      iLink: tag 55-Symbol
      MDP 3.0 tag 1151 - Security Group

      Current Spread Non-Reviewable Range

      New Spread Non-Reviewable Range

      Implication Listing Rule

      Standard-Size USD/Offshore RMB (CNH) Futures

      CNH

      RM

      75

      Each leg evaluated as an outright

      Nearest 12 consecutive contract months

      Indian Rupee/USD Futures

      SIR

      6P

      10

      Each leg evaluated as an outright

      Nearest 4 consecutive contract months

      These changes will be available for customer testing in New Release on Monday, September 24.

      These contracts are listed with, and subject to, the rules and regulations of CME.

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      Strike Price Listing Rules Change for CME S&P 500 Options  - September 30

      Effective Sunday, September 30 (trade date Monday, October 1), the strike price listing rules for the following CME S&P 500 options will be modified.

      Strike Price Listing Rules Change for CME and CBOT Options

      Product

      MDP 3.0: tag 6937-Asset

      iLink: tag 55-Symbol
      MDP 3.0 tag 1151 - Security Group

       

      iLink: tag 55-Symbol
      MDP 3.0 tag 1151 - Security Group (UDS)

      Current Strike Price Listing Rule

      New Strike Price Listing Rule

      E-mini S&P 500 Monday Weekly Options E1A – E5A EW 1V At all multiples of 25 index points within ±50% of Exercise Price Reference, centered on previous day’s settlement price of the underlying futures
      At all multiples of 10 index points within ±20% of Exercise Price Reference, centered on previous day’s settlement price of the underlying futures
      Once the option’s underlying futures contract becomes second nearest to delivery, at all multiples of 5 index points within ±10% of Exercise Price Reference, centered on previous day’s settlement price of the underlying futures
      At all multiples of 25 index points within -35% to +15% of previous day’s settlement price of the underlying futures
      At all multiples of 10 index points within -25% to +10% of previous day’s settlement price of the underlying futures
      At all multiples of 5 index points within -15% to +5% of previous day’s settlement price of the underlying futures
      S&P 500 Monday Weekly Options S1A – S5A OS 4V At all multiples of 25 index points within ±50% of Exercise Price Reference, centered on previous day’s settlement price of the underlying futures
      At all multiples of 10 index points within ±20% of Exercise Price Reference, centered on previous day’s settlement price of the underlying futures
      Once the option’s underlying futures contract becomes second nearest to delivery, at all multiples of 5 index points within ±10% of Exercise Price Reference, centered on previous day’s settlement price of the underlying futures

       

      At all multiples of 25 index points within -35% to +15% of previous day’s settlement price of the underlying futures
      At all multiples of 10 index points within -25% to +10% of previous day’s settlement price of the underlying futures
      At all multiples of 5 index points within -15% to +5% of previous day’s settlement price of the underlying futures
      E-mini S&P 500 Wednesday Weekly Options >E1C – E5 EW 1V At all multiples of 25 index points within ±50% of Exercise Price Reference, centered on previous day’s settlement price of the underlying futures
      At all multiples of 10 index points within ±20% of Exercise Price Reference, centered on previous day’s settlement price of the underlying futures
      Once the option’s underlying futures contract becomes second nearest to delivery, at all multiples of 5 index points within ±10% of Exercise Price Reference, centered on previous day’s settlement price of the underlying futures
      At all multiples of 25 index points within -35% to +15% of previous day’s settlement price of the underlying futures
      At all multiples of 10 index points within -25% to +10% of previous day’s settlement price of the underlying futures
      At all multiples of 5 index points within -15% to +5% of previous day’s settlement price of the underlying futures
      S&P 500 Wednesday Weekly Options S1C – S5C OS 4V At all multiples of 25 index points within ±50% of Exercise Price Reference, centered on previous day’s settlement price of the underlying futures
      At all multiples of 10 index points within ±20% of Exercise Price Reference, centered on previous day’s settlement price of the underlying futures
      Once the option’s underlying futures contract becomes second nearest to delivery, at all multiples of 5 index points within ±10% of Exercise Price Reference, centered on previous day’s settlement price of the underlying futures
      At all multiples of 25 index points within -35% to +15% of previous day’s settlement price of the underlying futures
      At all multiples of 10 index points within -25% to +10% of previous day’s settlement price of the underlying futures
      At all multiples of 5 index points within -15% to +5% of previous day’s settlement price of the underlying futures
      E-mini S&P 500 Weekly Options (Weeks 1, 2, and 4) EW1
      EW2
      EW4
      EW 1V At all multiples of 25 index points within ±50% of Exercise Price Reference, centered on previous day’s settlement price of the underlying futures
      At all multiples of 10 index points within ±20% of Exercise Price Reference, centered on previous day’s settlement price of the underlying futures
      Once the option’s underlying futures contract becomes second nearest to delivery, at all multiples of 5 index points within ±10% of Exercise Price Reference, centered on previous day’s settlement price of the underlying futures
      At all multiples of 25 index points within -35% to +15% of previous day’s settlement price of the underlying futures
      At all multiples of 10 index points within -25% to +10% of previous day’s settlement price of the underlying futures
      At all multiples of 5 index points within -15% to +5% of previous day’s settlement price of the underlying futures
      S&P 500 Weekly Options (Weeks 1, 2, and 4) EV1
      EV2
      EV4
      OS 4V At all multiples of 25 index points within ±50% of Exercise Price Reference, centered on previous day’s settlement price of the underlying futures
      At all multiples of 10 index points within ±20% of Exercise Price Reference, centered on previous day’s settlement price of the underlying futures
      Once the option’s underlying futures contract becomes second nearest to delivery, at all multiples of 5 index points within ±10% of Exercise Price Reference, centered on previous day’s settlement price of the underlying futures
      At all multiples of 25 index points within -35% to +15% of previous day’s settlement price of the underlying futures
      At all multiples of 10 index points within -25% to +10% of previous day’s settlement price of the underlying futures
      At all multiples of 5 index points within -15% to +5% of previous day’s settlement price of the underlying futures

      Please note that the strike price listing rules for E-mini S&P 500 Quarterly Options (tag 6937-Asset: ES), S&P 500 Quarterly Options (tag 6937-Asset: SP), E-mini S&P 500 End-of-Month Options (tag 6937-Asset: EW), S&P 500 End-of-Month Options (tag 6937-Asset: EV), E-mini S&P 500 Week 3 Options (tag 6937-Asset: EW3), and S&P 500 Week 3 Options (tag 6937-Asset: EV3) will not be impacted by this change.

      These options are currently available for customer testing in New Release.

      These contracts are listed with, and subject to, the rules and regulations of CME.

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      CME FX Option Changes  - June 9, 2019

      Effective with the listing of the September 2019 quarterly options, these CME FX options will reflect the following changes:

      • Expiration time will be 9:00 am Central Time (CT). Currently, these options expire at 2:00 pm CT.
      • Exercise will use the 9:00 am CT fixing price instead of the 2:00 pm fixing price.

      These changes will be in effect for all option instruments that expire after Sunday, June 9, 2019. Currently listed instruments, and any instruments that expire before June 9, 2019, will continue to use the 2:00 pm expiration and 2:00 pm fixing price for exercise.

      Additional information on these changes including a two minute overview video can be found at cmegroup.com/10am.

      The instrument last trade date and time can be found by leveraging FIX tags 865=7 (Last eligible trade date) and 1145-EventTime in the Security Definition (tag 35-MsgType=d) message.

      The Fixing Price data blocks are sent in the MDP 3.0 Market Data Incremental Refresh (tag 35-MsgType=X) with the following attributes:

      • Tag 279- MDUpdateAction=0 (New)
      • Tag 269-MDEntryType=W (Fixing Price)
      • Tag 270-MDEntryPX = Price of the MD Entry (This value will contain the fixing price).
      • Tag 5796-Trading Reference will display the date for which the fixing price was calculated.

      This change is currently available for customer testing in New Release.

      These contracts are listed with, and subject to, the rules and regulations of CME.

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      Events and Announcements

      Update Update - Scheduled Traffic Shaping Change on October 1, 2018 and Revised Date for APAC Globex Hubs  - October 1

      † Denotes update to the article

      †In the CME Globex Notice dated May 21, 2018, the availability of a 10Gbps fiber interface for CME LNet, EConnect, EConnect Secaucus and Globex Hub customers was announced along with a traffic shaping change taking effect on Monday, October 1, 2018.

      †Feedback from CME Globex Hub customers indicates additional time is required in Asia for customers to provision 10Gbps interface connectivity. CME Group will provide 4 weeks’ notice prior to modifying the traffic shaping to 2Gbps for Globex Hub customers connecting to Hong Kong, Kuala Lumpur, Seoul, Singapore and Tokyo.

      †On Monday, October 1, 2018, CME Group will modify the traffic shaping from 1Gbps to 2Gbps as planned for CME LNet, EConnect, EConnect Secaucus and Globex Hub, London.

      Customers that order and activate the 10Gbps fiber interfaces will be billed at the 1Gbps rate until October 1, when the full rate, as reflected in the chart below, goes into effect. Exception: Customers connecting to CME Globex Hubs in Asia with 10Gbps interfaces will not be charged the full rate until traffic shaping is modified.

      Offering 1Gbps Monthly  Customer Fee 10Gbps Monthly Customer Fee
      CME LNet $8,000 $12,000
      CME EConnect $4,000 $6,000
      CME EConnect Secaucus $4,000 $6,000
      CME Globex Hubs $1,000 $2,000

      All CME LNet, EConnect, EConnect Secaucus and Globex Hub customers should review their existing market data subscriptions and determine which option they will use based on their bandwidth needs. 

      Options to consider:

      • Limit market data subscriptions to 1Gbps of bandwidth
      • Choose to have multiple 1Gbps connections (additional monthly fee)
      • Upgrade to a 10Gbps interface (new monthly fee)
      • License space in CME Group Colocation Facility

      Additional Resources:

      For more information on the 10Gbps offering, please contact your Global Account Manager.

      Global Account Management
      U.S.: +1 312 634 8700 gam@cmegroup.com
      Europe: +44 20 3379 3754 gamemea@cmegroup.com
      Asia: +65 6593 5505 gamasia@cmegroup.com

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      Changes to CME Globex Hub Billing Cycle  - October 1

      Effective Monday, October 1, CME Globex Hub connectivity fees will change from an annual billing cycle to a monthly billing cycle. CME Group currently offer 1 Gbps and 10 Gbps fiber interfaces at our CME Globex Hubs in London, Hong Kong, Kuala Lumpur, Seoul, Singapore and Tokyo.

      Monthly Fee:

      Offering 1Gbps Interface Monthly Customer Fee 10Gbps Interface Monthly Customer Fee
      CME Globex Hubs $1,000 per Hub $2,000 per Hub

      Please review the Frequently Asked Questions regarding this change.

      Frequently Asked Questions

      Question Answer
      When will I begin receiving monthly invoices for an existing Globex Hub connection? For customers with existing Globex Hub connectivity, monthly billing will commence after the “prepaid” period has ended.
      For example, if a customer was charged in January 2018 for their annual Globex Hub charge the first monthly charge would be January 2019 and each consecutive month thereafter.
      Will I be notified when my monthly billing cycle will start? Yes, Customers with existing Globex Hub connectivity will be sent an email 30 days prior to receiving their first monthly invoice.
      Does the twelve-month commitment for connectivity change? The twelve-month commitment for connectivity does not change.
      What are the benefits of a monthly billing cycle? Benefits of a monthly cycle are:
      • Monthly visibility in current CME connectivity.
      • Prorating of initial billing date and final disconnection date.

      For additional questions, please contact your Global Account Manager or send an email to:

      Global Account Management
      U.S.: +1 312 634 8700 gam@cmegroup.com
      Europe: +44 20 3379 3754 gamemea@cmegroup.com
      Asia: +65 6593 5505 gamasia@cmegroup.com

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      New New - Disaster Recovery (DR) Testing -October 13

      CME Group is committed to the protection of its members, employees and stakeholders and has a long history of successfully managing risk. In keeping with those traditions, CME Group has a comprehensive business continuity program in place. To ensure customer readiness, CME Group will offer CME Globex & Clearing Disaster Recovery (DR) Failover testing, in conjunction with the Futures Industry Association (FIA) test on Saturday, October 13.

      The CME Globex & Clearing DR Failover test is designed to ensure customers can successfully failover to the CME Globex & Clearing DR environment, send orders and fallback to the production environment in case of an emergency.

      A detailed time line and testing script is available on the FIA's website.

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