On this Sunday, January 26 (trade date Monday, January 27), there will be a CME Direct software upgrade.

The software release includes: 

  • Vertical Trader - New pin button to explicitly keep floating windows on top
  • General software fixes and improvements.

The CME Direct team recommends you save a copy of your workspace prior to the system upgrade. To save a workspace, navigate to: Menu > Export Window Layout.

If you receive an error message when launching CME Direct, use the following links:

Please contact the Global Command Center (GCC) with any questions in the US at +1 800 438 8616, in Europe at +44 20 7623 4747 or in Asia at +65 6532 5010.

CME Group is the world’s leading derivatives marketplace. The company is comprised of four Designated Contract Markets (DCMs). 
Further information on each exchange's rules and product listings can be found by clicking on the links to CME, CBOT, NYMEX and COMEX.

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