• CME Direct Software Enhancement Coming April 25

      • To
      • CME Direct Customer
      • From
      • Global Market Solutions and Services
      • #
      • 20210423
      • Notice Date
      • 23 April 2021
      • Effective Date
      • 25 April 2021

    • On Sunday, April 25 (trade date Monday, April 26), there will be a CME Direct software upgrade. The software release only includes security improvements.

      CME Direct team recommends you save a copy of your workspace prior to the system upgrade.  To save a workspace:  Menu > Export Window Layout.

      If you receive an “out-of-date” notification when attempting to launch CME Direct following the software update go to Windows Start Menu > CME Group > CME Direct or use this link to open the application: cmedirect.cmegroup.com.

      Please contact the Global Command Center (GCC) with any questions in the U.S. at +1 800 438 8616, in Europe at +44 20 7623 4747 or in Asia at +65 6532 5010.

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