On Sunday, May 3 (trade date Monday, May 4), there will be a CME Direct software upgrade. The software release includes general software fixes and improvements.
The CME Direct team recommends you save a copy of your workspace prior to the system upgrade. To save a workspace, navigate to: Menu > Export Window Layout.
If you receive an “out-of-date” notification when attempting to launch CME Direct following the software update, use this link to open the application: cmedirect.cmegroup.com.
Please contact the Global Command Center (GCC) with any questions in the U.S. at +1 800 438 8616, in Europe at +44 20 7623 4747 or in Asia at +65 6532 5010.