• CME Direct Software Enhancement Coming September 8

      • To
      • CME Direct Customers
      • From
      • Global Market Solutions and Services
      • #
      • 20190823
      • Notice Date
      • 23 August 2019
      • Effective Date
      • 08 September 2019
    • On Sunday, September 8 (trade date Monday, September 9), there will be a CME Direct software upgrade. The software release includes general software fixes and improvements.

      CME Direct team recommends you save a copy of your workspace prior to the system upgrade.  To save a workspace:  Menu > Export Window Layout.

      If you receive an “out-of-date” notification when attempting to launch CME Direct following the software update, please use this link to open the application: https://cmedirect.cmegroup.com.

      Please contact the Global Command Center (GCC) with any questions in the U.S. at +1 800 438 8616, in Europe at +44 20 7623 4747 or in Asia at +65 6532 5010.