User Help System



Generate a Token for Application Administrators

Rights to certain CME Group applications and services are granted by Front Office Administrators (or CME Group). They may require a temporary token from the customer. Follow the steps below to generate the temporary token; then supply this to the Front Office Administrators (or CME Group) as needed.

NOTE: multi-factor authentication is required to generate a token.

  1. To Generate a token:
  2. Select the User icon; select My Profile.

The Profile page appears.

  1. Select Generate New Token in the Token section.

    A system-generated token appears.
  2. Supply the token number to your application administrator (or CME).

NOTE: Tokens are valid for 7 days after generation. This token number appears in your profile page until it expires. If needed, you may re-generate a new token at any time by selecting Generate New Token.


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