Manage Duo Multi-Factor Authentication

Users accessing cmegroup.com entitled applications and services can use the Duo Mobile app and mobile device to set-up multi-factor authentication; install Duo Mobile on your device; then access your CME Group Login profile to identify the device and how you wish to authenticate.

Note: For additional details, see:

- Duo Security: Multi-Factor Authentication

- Duo Security Frequently Asked Questions

When you login to cmegroup.com, you may choose from two types of authentication:

  • Send a passcode to the mobile phone, which you must enter at login.
  • Push Duo authentication to the mobile phone that you simply accept.
  1. To Install Duo on Your Smart Device:
  1. Select the App Store from the mobile device.

  2. Search for Duo Mobile and install:

  3. Follow the steps below to manage Duo settings.

  1. To Access Duo Settings:

First ensure that you have installed Duo Mobile on your mobile device; then follow the steps below.

  1. From a supported browser, access http://login.cmegroup.com.
  2. Enter the User ID and password, then select LOG IN.
  3. Select the User icon; select My Profile.
  4. Select the MANAGE DUO SETTINGS:

 

  1. To Setup DUO Settings (First Time):
  2. Select Get started.
  3. Select Duo Mobile:
  4. Select the Country and enter the Mobile Phone Number; and select Continue.
  5. Select Yes, it's correct (or change with No, I need to change it). If you attempt to use a phone number that is already in use, do not follow the remainder of these instructions; instead contact your Administrator so that they manually add the phone number for DUO.
  6. Select Next:
  7. The following screen appears and you must now start Duo on your mobile device to link to link this CME Group Login account:
  8. On your mobile device:
    1. Open the Duo app and select Continue.
    2. Select Use QR Code; allow Duo to use the camera and scan the QR code from Step 6 above.

    3. Select Next:
    4. If desired, enter a different name (CME Group Login is the default) and select Save.
    5. Select Select Allow notifications.
    6. Select to practice or skip:
      • Practice now if you wish to practice using Duo buttons (highly recommended).
      • Skip to complete the setup without practicing using Duo.


    7. Select Allow notifications.
    8. Select Continue:
    9. Select OK.

      The following screen appears:
  1. On your computer the below message appears; you may close the pop-up window.

 

  1. To Modify Duo Settings:
  2. Select the User icon; select Profile.
  3. Select the MANAGE DUO SETTINGS:
  4. Pop-up screen appears; select Duo Push:
        
  5. On your mobile device, select Approve:
  6. On Duo Security screen, select to Edit to change the device name or select I have a new phone to set up another mobile device.
  7. Follow the prompts to set up a new device as needed: