Manage Duo Multi-Factor Authentication

Users accessing cmegroup.com entitled applications and services can use the Duo Mobile app and mobile device to set-up multi-factor authentication; install Duo Mobile on your device; then access your CME Group Login profile to identify the device and how you wish to authenticate.

Note: For additional details, see:

- Duo Security: Multi-Factor Authentication

- Duo Security Frequently Asked Questions

When you login to cmegroup.com, you may choose from two types of authentication:

• Send a passcode to the mobile phone, which you must enter at login.
• Push Duo authentication to the mobile phone that you simply accept.

1. To Install Duo on Your Smart Device:

1. Select the App Store from the mobile device.
   
   
2. Search for Duo Mobile and install:
   
   
3. Follow the steps below to manage Duo settings.
   
   

1. To Access Duo Settings:

First ensure that you have installed Duo Mobile on your mobile device; then follow the steps below.

1. From a supported browser, access http://login.cmegroup.com.
2. Enter the User ID and password, then select LOG IN.
   
3. Select the User icon; select My Profile.
   
4. Select the MANAGE DUO SETTINGS:
   
   

 

1. To Setup DUO Settings (First Time):
1. Select Get started.
   
2. Select Duo Mobile:
   
3. Select the Country and enter the Mobile Phone Number; and select Continue.
   
4. Select Yes, it's correct (or change with No, I need to change it). If you attempt to use a phone number that is already in use, do not follow the remainder of these instructions; instead contact your Administrator so that they manually add the phone number for DUO.
   
5. Select Next:
   
6. The following screen appears and you must now start Duo on your mobile device to link to link this CME Group Login account:
   
7. On your mobile device:
   1. Open the Duo app and select Continue.
      
   2. Select Use QR Code; allow Duo to use the camera and scan the QR code from Step 6 above.
      
      
   3. Select Next:
      
   4. If desired, enter a different name (CME Group Login is the default) and select Save.
      
   5. Select Select Allow notifications.
      
   6. Select to practice or skip:
      • Practice now if you wish to practice using Duo buttons (highly recommended).
      • Skip to complete the setup without practicing using Duo.
        
        
        
   7. Select Allow notifications.
      
   8. Select Continue:
      
   9. Select OK.
      
      The following screen appears:
      

8. On your computer the below message appears; you may close the pop-up window.
   

 

1. To Modify Duo Settings:
1. Select the User icon; select Profile.
   
2. Select the MANAGE DUO SETTINGS:
   
3. Pop-up screen appears; select Duo Push:
       
   
4. On your mobile device, select Approve:
   
5. On Duo Security screen, select to Edit to change the device name or select I have a new phone to set up another mobile device.
   
6. Follow the prompts to set up a new device as needed: