What's New

The list below illustrates the updates made to the Help system.

Date Author Topic Description

September 26, 2019

EE

Create an Account

New cmegroup.com login button.

September 7, 2019

EE

Access Code for Support validation

CME Group support staff may require a caller to validate their identity in order to receive support from them. Customers can generate an Access Code from their CME Profile page.

August 8, 2019

EE

Annual Re-Agreement to Policies and Terms

CME Group Login ID users must confirm their profile information and re-agree to policies and terms, else the profile will expire and access will be disabled after the 12 months and terminated after 17 months.

July 23, 2019

EE

Getting Started

Create an Account

Updated links/URL to create account and login.

Clarify the process for creating accounts for access to premium digital content and tools and additional access to CME Group applications and services in the CME Customer Center.

June 26, 2019

EE

Home

Updated with new format enhancements.

March 28, 2019

mr

Home

updated for responsive design

February 8, 2019

EE

API ID

Various

Removed instructions for Unclaiming an API ID.

2-Factor Authentication for added security access to applications and services: Customers can receive authentication via an automated phone call, SMS message or using the Duo Mobile app. The phone call and SMS messaging services require activation with EASE for numbers outside of the U.S.

Update various images to most current version.

December 15, 2018

EE

Getting Started

Annual Re-Agreement to Policies and Terms

Added requirements for all customers to re-agree to CME Group terms and policies once every 12 months.

Added instructions for Duo authentication.

January 23, 2018

MR

All

Enhanced webhelp menus and search.

June 13, 2017

EE

PGP Key Management

Added instructions for adding PGP public key to user's profile.

December 9, 2016

EE

Updating a Profile

Added details to proactively enroll in CME Group's Two-Factor Authentication. Users are encouraged to proactively enter their Primary Phone number rather than waiting for their password to expire before performing this action.

December 2, 2016

MR

Registering / Updating a Profile

Two-Factor Authentication is required for all registrations. An option is added to receive a security code, by voice, to non-mobile phones.

During initial login and when updating profile, customers can change the default device to receive a security code.

September 9, 2016

MR

Getting Started

Customers must review / update their profile information annually.

September 7, 2016

MR

Getting Started

Firm Support contact information has been updated to reference EASE.

July 11, 2016

MR

Getting Started

The registration video tutorial has been removed for updates to reference the name change of SMART Click to CME Group Login.

May 20, 2016

MR

Getting Started

Navigation Menu

Rename from SMART Click to CME Group Login.

Rename Notification Center to Communication Center.

March 14, 2016

MR

Registering a CME Group Login

Additional registration fields: Business type, Occupation.

September 18, 2015

MR

Notification Center

From the Navigation menu, displays application specific and user directed message and alerts.

April 27, 2015

MR

Getting Started

Managing API IDs

Updated overview description.

API ID note summarized.

February 27, 2015

MR

Registering a CME Group Login

Managing API IDs

For the primary phone number, country code is required.

For API IDs, API_ prefix is required.

October 13, 2014

MR

Registration video

A video tutorial describes the registration process.

August 8, 2014

MR

Managing API ID

API Management functionality - Enables system to system connection via an Application Programming Interface.

June 20, 2014

MR

Various

This is the initial release of the CME Group Login webhelp.

 


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