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Certification Support for Electronic Trading (CSET)

Phone: 312 930 2322 (US)
Phone: 44 20 3379 3803 (London)
Phone: 65 6593 5593 (Asia)
Email: cset@cmegroup.com

Clearing Services

Phone: 312 207 2525
Email: ccs@cmegroup.com

Production and Onboarding Support for CME CORE / Margin Service API

Phone: 312 580 5353
Email: cme.core@cmegroup.com

 

Certification and Testing Support for Margin Service API

Email: CMECOREMarginAPICertification@cmegroup.com

CME Clearing Financial

Phone: 312 207 2594
Email:  chfin@cmegroup.com

CME STP Onboarding and General Information

Phone: 212 299 2361 (US)
Phone: 44 20 3379 3797 (Europe)
Phone: 65 6593 5582 (Asia)
Email: STP@cmegroup.com
 

Fee Hotline

Phone: 312 648 5470
Email: efsadmin@cmegroup.com 

Firm Support

General, CME Connect, Back Office, CME Group Login, User Security

Phone: 312 930 3444
Fax: 312 338 2626
Email: firmsupport@cmegroup.com

Clearing Services

General CME ConfirmHub Inquiries

ConfirmHub LLC, 1000 Louisiana, Suite 3650, Houston, TX 77002
Main: 713 658 2335
info@confirmhub.com

Global Account Management (GAM)

Email: gamaccountmanagers@cmegroup.com

CME Global Account Management – North America

20 S. Wacker Dr.                   
Chicago, IL 60606
Phone: 312 634 8700
Fax: 312 604 9451

CME Global Account Management – Europe

One New Change, 4th Floor EC4M 9AF London UK
Phone: 44 203 379 3754
Fax: 44 203 379 3888

CME Global Account Management – Asia

One Raffles Quay
#27-10 South Tower
Singapore 048583
Phone: 65 6593 5555
Fax: 65 6550 9898

Global Command Center (GCC)

Production Support for CME Globex, CME ClearPort, CME ConfirmHub, and CME Direct

Phone: 800 438 8616 (US)
Phone: 44 20 7623 4747 (Europe)
Phone: 65 6532 5010 (Asia)
Email: gcc@cmegroup.com

 

Enterprise Application & System Entitlements (EASE) 

Toll Free: 866 716 7274 (United States only)
Phone: 312 456 1560 (United States)
Phone: 44 203 379 3802 (Europe)
Phone: 65 6593.5536 (Asia)
Email: EASE.atyourservice@cmegroup.com

Membership Services

Phone: 312 435 3480

Regulatory Division

Phone: 312 341 7970
Email:  MarketRegOutreach@cmegroup.com

Global Repository Services (GRS)

Phone 44 0 203 379 3180 
Business Team: repository@cmegroup.com
Support Team: repositorysupport@cmegroup.com

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