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FirmSoft User Help System

FirmSoft is an order management tool that provides real-time access to information on working and filled orders of Globex futures and options, EBS, and BrokerTec. It also provides important risk mitigation functionality during system failures.

With FirmSoft, customers can view and cancel orders for CME Direct, iLink, EBS, and BrokerTec.

FirmSoft offers:

  • Order information (current day and up to past 5 days)

  • Fill and Aggregate Fill information (current day and up to past 7 days)

  • Cancellation history

  • With appropriate permission, users may cancel individual order, a group of orders, all working orders and mass quotes

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Video >

View a playlist of videos that demonstrate how to use FirmSoft

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