User Help
Find the most up to date content about CME Group-developed applications and key system functionality.
Our User Help provides best-in-class user guides and help documentation in order to support your needs. The User Help includes new features and enhancements, downloadable help documents, and access to CME Customer Center. Find the most up-to-date procedures and functionality through our User Help system.
Certification testing - General information
Find information about our certification processes, entity setup/management and specific test suite certification scenarios for validating client system functionality via the AutoCert+ automated testing tool.
Certification testing - Listed derivatives
Find information about our certification processes for listed derivatives, entity setup/management and specific test suite certification scenarios for validating client system functionality via the AutoCert+ automated testing tool.
Order Entry
ClearPort
Market Data
Drop Copy
Risk Management
Streamlined SBE Market Data
STP
Other
Certification testing - BrokerTec
Find information about using the AutoCert+ tool to validate BrokerTec system functionality, set up users, or test certification scenarios.
Order Entry
Drop Copy
STP
Certification testing - EBS
Use the AutoCert+ tool to validate EBS client syste functionality for EBS Order Entry, EBS Maker API, and others.
Order Entry
Drop Copy
Risk Management
EBS Direct
Trading services
Find out more about our front-end applications for electronic trading.
Market data
Find out more about our market data account management and reporting application.
Risk management
Find out more about our order management platforms and risk management tools.
Exchange services
Learn about registering and managing user profiles and system entitlements as well as searching and viewing invoices, billing history and payment activity.
Clearing services
Find out more about CME Clearing Services.
Related links
Post-Trade Services
Explore our post-trade services.