User Help System
Getting Started
EBS Workstation is a pre-screened credit-based trading system that allows professional traders to deal in Spot foreign exchange, NDFs, and metals, anonymously on EBS Market, or bilaterally via EBS Direct. CME FX Spot Plus offering provides a unique way to access CME FX Futures liquidity expressed as FX Spot bringing together OTC Spot FX and FX Futures markets.EBS
EBS Workstation can be accessed via Internet or EBS Leased Lines using either a modern Chromium-based browser or installed EBS Workstation application. The user interface (UI) provides access to a wide range of trading capabilities in a clear, intuitive manner while allowing layout configurations for individual trading styles.
System Overview
The highly responsive HTML5 presentation layer is based on web components designed and optimized for high performance using the latest web standards and technologies. Several access methods are available:
- Web Connect: Clients access from own device via Internet using either standard Internet Browser or installed EBS Workstation Thin Client. All EBS Workstation users can always access Web Connect even if they also have access to another connectivity method.
- Leased Lines: Clients access from own device using installed EBS Thin Client via Managed Connectivity solution such as Leased Lines or CME Co-Location services.
- Full Service:Clients access using dedicated Workstation Terminals provided by EBS accessing EBS Workstation over Managed Connectivity
The following minimum system configuration is required when using own devices:
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Operating systems: Microsoft Windows 10 or above, Google Chrome OS 145 or above, or MacOS Tahoe (v26) or above
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Memory (RAM): 4GB or above
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Latest EBS Workstation Thin Client downloaded from cmegroup.com
or
Google Chromium web browser version 80 or above
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Minimum screen resolution of 1280 x 1024
An "Unsupported Browser/Resolution" error message appears in Chrome when the screen resolution does not meet the minimum requirements. To resolve the issue, adjust the Chrome browser zoom setting to 100% or lower, and if necessary, adjust Scaling using the Windows Display Settings.

EBS Workstation Connectivity and Access Methods
The following URLs and IPs must be accessible regardless of connection type (web or managed connectivity)
Use your CME Group login to review EBS Workstation IPs in the CME Public IP Prefix Summary.
Security and Bandwidth Requirements:
Encryption: All Workstation traffic is secured using 256-bit TLS v1.2.
Bandwidth: A minimum stable uplink of 512 Kbps is required for a typical user. Demands will increase based on your workspace configuration (e.g., adding more price cards) and number of users sharing the same bandwidth.
EBS Workstation Thin Client
Clients may access EBS Workstation from their own device using pre-installed EBS Workstation Thin Client or a supported Internet Browser.
Web Connect and Managed Connectivity
Clients accessing EBS Workstation using pre-installed EBS Workstation Thin Client running on their own device and connect over dedicated links to CME (e.g. Leased Lines or CME Co-Location Services). Client network Firewall must be configured to direct all relevant traffic to dedicated CME connection terminating at client premises.
Full Service: EBS Workstation Chromebox Terminals
EBS Workstation Chromebox is the latest generation purpose-built device to allow access to EBS Workstation application for the users on EBS Full Service tier.
While EBS Workstation application can be accessed via wide variety of methods including Internet and standard browsers the EBS Workstation Chromebox devices provide a fully locked-down user experience within the Kiosk mode optimized for EBS Keypad. This removes a risk of potential interference from other software or OS configurations.
EBS Workstation Chromebox terminals support a variety of dedicated secure connectivity solutions thus eliminating risks of unreliable Internet connection and potential interference from misconfigured network interfaces. EBS Workstation Chromebox boots into Kiosk mode, automatically ensuring a seamless login experience and also removes unnecessary browser elements such as the address bar, bookmarks, and extensions, providing a clean and simplified interface for trading on EBS Workstation.
The following EBS keyboard shortcuts are supported to further enhance control over user experience:
go back: Alt + Left Arrow
go forward: Alt + Right Arrow
reload page: Ctrl + R (or F5)
zoom in / out: Ctrl + mouse wheel rotation (will not persist beyond reboot)
reset zoom: Ctrl + 0
Version Updates
See What's New for a summary of the latest EBS Workstation updates and features.


