User Help System
Getting Started
EBS Workstation is a pre-screened credit-based trading system that allows professional traders to deal in Spot foreign exchange, NDFs, and metals, anonymously on EBS Market, or bilaterally via EBS Direct. The Workstation can be accessed via EBS Leased Lines and the internet using either a Chrome browser or installed EBS Workstation application. The user interface (UI) provides access to a wide range of trading capabilities in a clear, intuitive manner while allowing layout configurations for individual trading styles.
System Overview
The highly responsive HTML5 presentation layer is based on web components designed and optimized for high performance using the latest web standards and technologies. Several Service Levels are available:
- Web Connect: access from your PC via Internet using either standard Chrome Browser or installed EBS Application
- Leased Lines: access from own PC via EBS Leased Lines or CME Co-Location services using installed EBS Application
- Full Service: access using dedicated Workstation terminals provided by EBS
The EBS Workstation assumes a minimum screen resolution of 1280 x 1024.
An Unsupported Browser/Resolution error message appears in Chrome when the screen resolution does not meet the minimum requirements.
To resolve the issue, adjust the Chrome browser zoom setting to 100% or lower, and if necessary, adjust Scaling using the Windows Display Settings.

Full Service: EBS Workstation Chromebox Terminals
EBS Workstation Chromebox is the latest generation purpose-built device to allow access to EBS Workstation application for the users on EBS Full Service tier.
While EBS Workstation application can be accessed via wide variety of methods including Internet and standard browsers the EBS Workstation Chromebox devices provide a fully locked-down user experience within the Kiosk mode optimized for EBS Keypad. This removes a risk of potential interference from other software or OS configurations.
EBS Workstation Chromebox terminals support a variety of dedicated secure connectivity solutions thus eliminating risks of unreliable Internet connection and potential interference from misconfigured network interfaces. EBS Workstation Chromebox boots into Kiosk mode, automatically ensuring a seamless login experience and also removes unnecessary browser elements such as the address bar, bookmarks, and extensions, providing a clean and simplified interface for trading on EBS Workstation.
The following EBS Keyboard shortcuts are supported to further enhance control over user experience:
To go back: Alt + Left Arrow
To go forward: Alt + Right Arrow
To reload page: Ctrl + R (or F5)
To zoom in / out:Ctrl + mouse wheel rotation (will not persist beyond reboot)
To reset zoom: Ctrl + 0
Version Updates
See What's New for a summary of the latest EBS Workstation updates and features.


