User Help System
Log In and Out
After receiving permission to access FirmSoft, login to the system.
- Accessing FirmSoft:
- Use your internet browser to view the Login page - https://one.cmegroup.com/login.
FirmSoft functionality for 24/7 Markets can be accessed via the alternative URL: https://firmsoftweekend.prod.cmegroup.com/
- Enter your CME Group Login ID and Password and select Login.

- Enter/confirm any necessary Multi-Factor Authentication.
- Select FirmSoft from the top menu.
The Home Page displays. The Home page is customizable and opens to the same view as the user’s last session.
Example: Wide-Screen Monitor View

- Exit FirmSoft:
- Select Logout.

- Select Yes, exit application at dialog box "Exit Application."
- At the Logout window, you may Login again or select click here to logout of all CME sessions/applications on this device.



