CME Direct Client Support

Go to CME Direct

Global Command Center

For 24 hour order status, trading support and password issues contact:

U.S.: +1 800 438 8616
Europe: +0800 898 013

Asia: +65 6532 5010

Use e-mail for general, non-production issues. Do not use e-mail if your issue is time sensitive.

To reset your password, visit our online portal.

Additional Questions

For user software training, product questions, or to schedule a demo, contact:

AOL & Yahoo IM: CME_Direct