CME Direct Client Support

Go to CME Direct

Global Command Center

For 24 hour order status, trading support and password issues contact:

U.S.: +1 212 299 2456
Europe: +44 20 7623 4747

Asia: +65 6536 6840
CMEDirectSupport@cmegroup.com

Use e-mail for general, non-production issues. Do not use e-mail if your issue is time sensitive.


To reset your password, visit our online portal.

Additional Questions

For user software training, product questions, or to schedule a demo, contact:

CMEDirectSales@cmegroup.com

AOL & Yahoo IM: CME_Direct

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