Contact Us

CME Globex Account Management
312.634.8700

CME Globex Control Center
312.456.2391

Customer Support for Electronic Trading
312.930.2322

CME Group/Chicago HQ
Main Switchboard
Local: 312-930-1000
Toll Free: 866-716-7274

Customer Service
Product inquiries, website issues, and specific questions
Phone: 312-930-2316
Toll Free: 800-331-3332
E-mail:info@cmegroup.com

More CME Group Direct Lines
Click for phone list by department

Risk Management Services

We offer three risk management services, Credit Controls, Drop Copy and Cancel on Disconnect, designed to protect CME Globex customers and clearing firms. Use the drop-down below to learn more about these services.