Contact Us

CME Globex Account Management
312.634.8700

CME Globex Control Center
312.456.2391

Customer Support for Electronic Trading
312.930.2322

CME Group/Chicago HQ
Main Switchboard
Local: 312-930-1000
Toll Free: 866-716-7274

Customer Service
Product inquiries, website issues, and specific questions
Phone: 312-930-2316
Toll Free: 800-331-3332
E-mail:info@cmegroup.com

More CME Group Direct Lines
Click for phone list by department

Network Connectivity Options

Connectivity Resources
The Connectivity Summary Table details all the production network connectivity options.

Network connectivity fees are charged for connecting to the CME Globex platform for trading. These fees are detailed in Schedule 1 to the CME Connection Agreement.

The following connectivity guides are available: