CME Globex Account Management
312.634.8700
CME Globex Control Center
312.456.2391
Customer Support for Electronic Trading
312.930.2322

The CME Globex platform was the first global electronic trading system for futures and options and is now the world's premier marketplace for derivatives trading. That may sound impressive but what really sets the platform apart from the crowd are its simple front-end and network connectivity requirements.
First, we need to make sure you already have a futures trading account. If you do not, you may wish to view Find a Broker. In many cases, your broker will provide both front-end and network connectivity for you.
The following two questions are designed to help you understand the options available and determine the best one for your needs.
1. What kind of front-end trading application would you like to use?
You have four choices:
Use a third party application provided by your broker, futures commission merchant (FCM), trading arcade, clearing firm or data center.
Purchase a third party application from an Independent Software Vendor (ISV)
Use a CME Group-provided solution.
Develop your own proprietary front-end system.
Indirect connectivity means that your broker, futures commission merchant (FCM), clearing firm or data center is sending your trades to the CME Globex platform for you. You need only to enter your trades – connectivity is taken care of.
Direct connectivity means that you have a line directly to the platform.
If you choose to connect directly, your first decision is who you would like to manage the connection?
Do you want CME Group to manage your connection?
Do you want to manage your own connectivity?
Order Management Tools
We offer two order management tools to assist your trading on the CME Globex platform.
Risk Management Services
We offer two risk management systems designed to protect CME Globex customers and clearing firms.
Support from the CME GCC
The CME Globex Control Center (GCC) is the Market Operations and Customer Service desk for trading on CME Globex.
Choosing a Trading Application
The CME Globex platform is designed with open architecture that accommodates a wide variety of trading and market data interfaces.
e-cbot
CBOT metals products remain on e-cbot, the legacy electronic trading platform of the Chicago Board of Trade (CBOT).