Contact Us

CME Globex Account Management
312.634.8700

CME Globex Control Center
312.456.2391

Customer Support for Electronic Trading
312.930.2322

CME Group/Chicago HQ
Main Switchboard
Local: 312-930-1000
Toll Free: 866-716-7274

Customer Service
Product inquiries, website issues, and specific questions
Phone: 312-930-2316
Toll Free: 800-331-3332
E-mail:info@cmegroup.com

More CME Group Direct Lines
Click for phone list by department

CME Group Customer Forums
Latest Updates & Information about Electronic Trading on CME Globex

CME Group Customer Forums

FCMs, IBs, IDBs, proprietary trading groups, ISVs, banks, hedge funds and market data distributors:

CME Group Customer Forums are designed to bring CME Group and our customers together. These forums provide forward-looking information on CME Globex and CME ClearPort, including platform enhancements, new initiatives, trading policies and new product offerings. Topics will include:

  • Recent CME Globex performance enhancements
  • Migration to User Defined Spreads (UDS) November 1
  • Introduction of Inter-exchange spreads
  • FIX/FAST 1.6 and 2.0 releases
  • Status of ITC migration
  • CME Globex Credit Controls update
  • Status of KRX/Kospi 200 on CME Globex
  • CME ClearPort API
  • CME ClearPort GUI
  • London Gold Forwards

 


Click here to view the Q4 2009 Chicago presentation
For the online video of the presentation click here


 

2010 Customer Forum dates to come soon

 

To receive invitations to upcoming Forums, or for any questions, please contact CME Globex Account Management at 312.634.8700, or at + 44 (0) 20 7796 7100 in Europe; or at +852.3101.7696 in Asia.