It’s searchable, sortable, and provides the previous day’s volume and open interest data.
Capture. Report. Store
Our Swap Data Repository captures, stores and reports data for cleared, non-cleared and bilateral swaps.
Managing Risk at CME Group - How it All Works
A great and yet very simple introduction to the vital role CME Group plays in helping people manage their risk on a daily basis....
Contact Us
CME Group/Chicago HQ
Main Switchboard
Local: +1 312 930 1000
Toll Free: +1 866 716 7274
Global Customer Contacts
Customer Service:
Product inquiries, website issues,
and specific questions
Phone: +1 312 930 2316
Toll Free: +1 800 331 3332
E-mail: info@cmegroup.com
More CME Group Direct Lines
Phone list by department
Thank you for your interest in trading on CME Globex.
This is a step-by-step guide to connecting and developing to the CME Globex electronic trading platform.
To access CME Globex, customers must have a CME Clearing Firm relationship and a CME Group-certified trading application. Individual investors are encouraged to connect through their broker, who can provide both the Clearing Firm guarantee and trading infrastructure. To find a CME Clearing Firm, visit www.cmegroup.com/findabroker.
Once you begin the process, you'll be assigned to a Global Account Management (GAM) representative based on your Class A Clearing Firm and your location.
If you are interested in becoming a CME Group-certified Independent Software Vendor (ISV), please contact the Client Technology Management team at 312.634.8700.
Getting Started
If you are planning on:
Please contact Global Account Management at +1 312 634 8700 in the U.S., +44 20 3379 3754 in Europe and +65 6593 5505 in Asia.
We highly recommend that you sign up for the weekly CME Globex Notices at www.cmegroup.com/subscribe. All new functionality, products and any other important CME Globex information are announced via these customer communications.
Connectivity
Choose your type of connection
CME Co-Location Connectivity Services:
The CME Group data center facility, houses the CME Group trading match engines for all products traded on the CME Globex platform and provides the lowest latency connection for our customers. CME Co-Location Connectivity Services offers:
For more information, please visit www.cmegroup.com/colo.
CME Group-Managed Solution:
Client-Managed Solutions:
Alternatively, a firm may choose to connect indirectly via a Clearing Firm or third-party Application Services Provider (ASP).
More information can be found online at www.cmegroup.com/networkaccess.
Agreements
To connect directly to CME Globex, customers must complete the CME Customer Connection Agreement and relevant schedules:
Data Centers who provide host connectivity for customers must complete a Data Center Agreement instead of a CME Customer Connection Agreement.
The Data Center and CME Customer Agreements are available at www.cmegroup.com/connectionagreement.
The Scope of Use Document is available by contacting Information Products Management.
Choose your Front-End System
What type of front-end application will you use?
Develop a Proprietary System
If you want to develop to CME Globex for order entry and/or market data, certification is required. The Software Development Kits for iLink order entry and FIX/FAST on the Market Data Platform can be found at www.cmegroup.com/globexsdk.
Developers must use the certification tool AutoCert+. For more information, see the AutoCertPlusAccessGuide.
Test Environments and Certification Tools
CME Group has two customer testing environments: New Release and Certification. The New Release environment is used to introduce new products and functionality prior to their production launch. The Certification environment mirrors production at all times, and is used by firms to test their software against the current production release.
Your CME Globex Account Manager can give you access to both test environments once you have completed and signed Schedule A and Schedule B to the Interface Development Agreement, available at www.cmegroup.com/connectionagreement.
iLink session IDs for the Certification and New Release environments are issued only after we have received Schedule A to the Interface Development Agreement. Your CME Globex Account Manager will set up your firm’s profile, listing the name of your application, type of application, version and all individuals who will be testing.
Note: You must have access to both test environments in order to use the AutoCert+ certification tool.
The following connectivity options are available for access to the certification and New Release environments:
The CERT VPN is provided free of charge. All other costs can be found on the Interface Developers Agreement Schedule A at www.cmegroup.com/connnectionagreement.
Develop to the iLink Order Entry Interface
An iLink Session ID is a logical connection to CME Globex for order entry and is based on the FIX 4.X protocol. iLink Session ID usage guidelines can be found at www.cmegroup.com/ilink.
Please review the iLink Software Development Kit (SDK) at www.cmegroup.com/ilinksdk.
All new applications must complete certification to iLink via the AutoCert+ tool.
To complete certification, your application must demonstrate the ability to produce an audit trail, with all required fields, in the format specified by CME Group.
Questions concerning the certification process of your audit trail can be directed to audittrail@cmegroup.com.
All applications must also provide adequate credit controls in accordance with the CME Globex Interface Credit Control Certification Requirements, found in Appendix 1 of the Schedule 6 to the CME Customer Connection Agreement at www.cmegroup.com/connectionagreement.
Development and certification support is available by contacting the Certification Support Electronic Trading team (CSET) at +1 312 930 2322 in the U.S., +65 6593 5593 in Asia, or cset@cmegroup.com. CSET is available 3:00 p.m. Sunday through 4:00 p.m. Friday Central Time.
Develop to the Market Data Platform
FIX/FAST is the messaging format used on the Market Data Platform. The Market Data Platform is a dual feed, multicast dissemination vehicle.
Please review the SDK at www.cmegroup.com/mdpsdk.
All new applications must complete certification to FIX/FAST on the Market Data Platform via the AutoCert+ tool.
Development and certification support is available by contacting the Certification Support Electronic Trading team (CSET) at +1 312 930 2322 in the U.S., +65 6593 5593 in Asia, or cset@cmegroup.com. CSET is available 4:00 p.m. Sunday through 4:00 p.m. Friday Central Time.
Your Class A Clearing Firm will request production iLink session ID(s) through your Global Account Manager for every new site, front-end system or server.
Since not all products are cleared by CME Group, you will need to contact your Class A Clearing Firm to access the Hosted Exchanges or exchanges that are available via an order routing agreement (e.g., BM&F BOVESPA). Contact your Global Account Manager to determine if exchange-specific certification is required.
CME Group Risk Management Tools
Your Class A Clearing Firm authorizes access to optional support tools, such as FirmSoft, and registers any GCC Authorized Contacts (via Schedule 3&4 to the CME Customer Connection Agreement).
Resources

