
CME Group/Chicago HQ
Main Switchboard
Local: 312-930-1000
Toll Free: 866-716-7274
Customer Service
Product inquiries, website issues, and specific questions
Phone: 312-930-2316
Toll Free: 800-331-3332
E-mail: info@cmegroup.com
More CME Group Direct Lines
Click for phone list by department
International Incentive Program (IIP)
Emerging Markets Incentive Program (EMIP)
Asia-Pacific Incentive Program (AIP)
Latin America Commercial Incentive Program (LACIP)
South American Incentive Program (SAIP)
Fund Manager Incentive Program (FMIP)
CTA / Hedge Fund Pilot Program
High Velocity CTA / Hedge Fund Pilot Program
Electronically Traded FX Bank Incentive Program
CME Group has a number of international incentive programs to provide its global customer base with greater access to CME, CBOT and NYMEX products. In January 2009, CME Group announced the formation of the following programs that are effective until December 31, 2010.
For each of the IIP, AIP and eFX programs, please complete an Application for Corporate Membership / Incentive Program Participation - Corporate Information (click here for writeable version) as well as the appropriate Agreement for Participation:
Effective February 1, 2009, the International Incentive Program will enable proprietary trading firms and trading arcades located outside of North America to receive discounted fees for electronic trading of CME and CBOT products, with NYMEX products included as of April 1, 2009. This program was formerly known as CME’s European Incentive Program.
For more information, or to apply for the incentive program, please consult the links below.
International Incentive Program Q&A
International Incentive Program - Agreement for Participation
(click here for writeable version)
Corporate Membership / Incentive Program Participation Application
(click here for writeable version)
Effective February 1, 2009, the Emerging Markets Incentive Program will provide fee incentives for new traders at proprietary firms operating in countries not actively involved in futures markets. These incentives will apply to CME and CBOT products traded electronically, with NYMEX products included later in 2009. The EMIP was formerly known as the CBOT Global Developing Markets (GDM) Program and CME Emerging Markets Partnership Program (EMPP).
For more information, or to apply for the incentive program, please consult the links below.
Emerging Markets Incentive Program Q&A
Emerging Markets Incentive Program Application
Effective February 1, 2009, the Asia-Pacific Incentive Program will provide fee incentives for Asian banks to trade CME and CBOT products electronically, with NYMEX products included as of April 1, 2009.
For more information, or to apply for the incentive program, please consult the links below.
Asia-Pacific Incentive Program Q&A
Asia-Pacific Incentive Program - Agreement for Participation
(click here for writeable version)
Corporate Membership / Incentive Program Participation Application
(click here for writeable version)
CTA / Hedge Fund Pilot Program Q&A
CTA / Hedge Fund Pilot Program – Application
CTA / Hedge Fund Incentive Program Q&A
CTA / Hedge Fund Incentive Program – Application
eFX Bank Incentive Program Q&A
eFX Bank Incentive Program - Application
View All FX Fees and Incentive Programs (PDF)
Corporate Membership / Incentive Program Participation Application
(click here for writeable version)