
CME Group/Chicago HQ
Main Switchboard
Local: 312-930-1000
Toll Free: 866-716-7274
Customer Service
Product inquiries, website issues, and specific questions
Phone: 312-930-2316
Toll Free: 800-331-3332
E-mail: info@cmegroup.com
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As part of CME Group’s financial safeguards system, the Audit Department monitors the capital requirements of clearing members, based on the risk associated with each clearing member's positions as well as our assessment of each clearing member's internal controls, risk-management policies and back-office operations. The Audit Department has primary regulatory responsibility for more than 95 percent of CME, CBOT, NYMEX and COMEX clearing members through CME Group’s four self-regulatory organizations.
Financial Surveillance Programs
Our Audit Department ensures the financial integrity of CME, CBOT, NYMEX and COMEX clearing members through direct surveillance and information sharing with Joint Audit Committee (JAC) members.
Joint Audit Committee
To ensure the financial integrity of its clearing members, CME Group participates with other United States futures exchanges in the JAC.
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