New FirmSoft

Updated Version Accessible Now; Legacy Version Retiring October 27, 2017

An updated version of FirmSoft, the risk management application you know, is now available. The update offers an easy-to-navigate layout and mobile functionality that allows you to make time-sensitive changes on the go.

Get more information about the update, including new features, getting started, and more.


Sign-in with your CME Group Login credentials to access the new version of FirmSoft.


Enhanced Features

Combined View

A new side-by-side view allows you to see your cancellation history in the same view as your, eliminating the confusion as you switch back and forth between views. Get all the information you need, including orders, cancellation, fills, mass quote cancels, and aggregate fills, all on one screen. 


Filter your FirmSoft view to show only the functions you use and need. Customize your home screen with your most-used functions including orders, fills, mass quote cancel, aggregate fills, cancellation history and nightly reports.

Mobile Access

FirmSoft is now available from your mobile device, allowing you to make time-sensitive changes while you are on-the-go. You no longer have to rush back to your desk to access FirmSoft for an urgent cancellation or order change.

Search Enhancements

Our new search function allows you to search and cancel by Market Segment Gateway ID, making it easier for you to quickly and easily find and cancel orders. You can also save your searches to make it easy to come back to results. 

Contact Us

To get more information about the new version of FirmSoft, contact our Global Command Center or Global Account Management:

CME Global Command Center

U.S.: +1 800 438 8616
Europe: +44 20 7623 4747
Asia: +65 6532 5010

Global Account Management

U.S.: +1 312 634 8700
Europe: +44 203 379 3754
Asia: +65 6593 5505