History Log

A History Log provides up to 90 days of historic Chat messages shared with an approved contact.

 

The History Log can be accessed in an expanded view only.

 

  1. To display historical Chat messages:
  2. Open a Message pane, select the ellipsis button, and choose History Log from the available options.

  1. In the History Log Filter pane, enter To/From dates and select Filter log.

Note: Calendar days dating beyond 90 days are grayed out and cannot be selected.

  1. Optional: To filter by specific message text, enter a phrase in the Filter by phrase field.

  1. Optional: To export the contents of a History Log search to an Excel or CSV file, select the Download icon.

 


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