On an annual basis, CME Group Login ID customers must confirm their profile information and re-agree to policies and terms, else the profile will expire and access will be disabled after the 12 months and terminated after 17 months. For assistance reinstating profiles or for other questions, please contact EASE.AtYourservice@cmegroup.com or call United States: +1 312 456 1560, Europe: +011 44 203 379 3802, Asia: +011 65 6593 5536.
Customers will receive reminder emails and login prompts as the annual review draws near. You may also access the Customer Center via https://login.cmegroup.com; login and access your My Profile page.
Example of Reminder - Profile Review
Select an option:
- Remind me later: Bypasses the dialog and continues with the login.
- Yes, take me to My Profile: Access, review and / or update the CME Group Login Profile. Note: a minimum of 2 security questions/answers are required; you will be prompted to add if you currently have only 1.
Upon review or update completion select:
- Submit to confirm the updates
- No Changes Required to dismiss the dialog, and confirm the profile was reviewed.
Example of Reminder - Policy Agreement Review
Additional Information Required
As part of registration and to offer better content, CME Group collects contact and login information. Customers who have not updated their profile since new fields were added are required to provide responses to additional fields to complete their profile.
Upon successful login, enter the Company Type and Job Role, then select Submit.
To bypass the questions, select Cancel. Canceling additional questions is possible on a limited basis, after which it must be completed to continue to access CME Customer Center applications.