CME Group/Chicago HQ
Main Switchboard
Local: 312-930-1000
Toll Free: 866-716-7274
Customer Service
Product inquiries, website issues, and specific questions
Phone: 312-930-2316
Toll Free: 800-331-3332
E-mail: info@cmegroup.com
More CME Group Direct Lines
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November 2008 |
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| Record Quarter for CME Group FX Products | |
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In the third quarter, CME Group FX set a record with an average daily notional value of $97 billion, up 24 percent with an average volume record of 710,000 contracts traded per day. 
View more highlights and records in the second edition of the FX Quarterly Report which also includes information on:
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| CME Group Expands Emerging Markets Currency Futures Suite | |
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On Wednesday, October, 22, 2008, CME Group announced plans to launch Turkish lira futures contracts denominated in both U.S. dollars (USD/TRY) as well as euros (EUR/TRY) in the first quarter of 2009. With the addition of these new products, we’re able to expand our emerging market currency pair offering for market participants and offer increased access to the Eurasia region. CME Group FX will be a marketplace offering trading in 20 currencies, 43 currency pairs and 31 options pairs. The new contracts will trade exclusively on the CME Globex electronic trading platform.
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| Update Your Bookmark to CME E-quivalents | |
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CME E-quivalents is a free Web-based application that displays real-time FX prices in spot equivalent terms for all 43 FX futures products.* The application makes FX futures markets more easily accessible to traders accustomed to the pricing format of the FX spot markets and enables traders to compare the spot-equivalent FX futures price with the spot market price to determine which market has tighter spreads and deeper liquidity.
* CME Group will offer 43 futures contracts after the launch of the Turkish lira futures contracts (USD/TRY and EUR/TRY) by the end of Q1 2009. |
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| Reduced AUM Requirement for FX CTA/Hedge Fund Pilot Program | |
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Please note qualifications for this program have been modified. The assets under management (AUM) requirement has decreased from $2 billion to $1 billion. The FX CTA/Hedge Fund Pilot Program is a cost-efficient way for hedge funds and CTAs to access the over $100 billion in CME Group’s daily FX liquidity. |
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| New Platform for FX Classes | |
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Take a look at our new online education opportunities for FX market participants. Go to academy.cmegroup.com and see the choices available. All classes are free of charge, and require only that you register. This course:
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| Upcoming FX Conferences | |
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| Introducing the NEW CME E-quotes | |
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Real-time market data. Anytime. Anywhere. The new CME E-quotes is a revolutionary software application offering world-class charting and analytics, real-time quotes and news on CME Group traded products. The next generation of CME
Plus gain access to any of the Dow Jones Commodity NewsWires, customizable Quote Monitors with Live Quote Link to an Excel spreadsheet (DDE), advanced Option Chain Monitors, Market Depth, Time & Sales, and more. CME E-quotes customizable packages offer a great combination of sophistication, usability, performance and price.
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| Financial Safeguards Seminar: The Best Risk Management Starts With Security | |
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At a time of unprecedented uncertainty in financial markets, CME Group provides confidence by offering competitive, transparent and secure FX futures and options markets. Learn more about how CME Clearing and its financial safeguards package provide you with the security and confidence they need to operate, invest and grow – especially in times of crisis – through our online seminar with Kim Taylor, Managing Director and President, CME Clearing. Walk through additional benefits of CME Clearing's performance guarantee, such as:
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| CME Globex Updates FIX/FAST Migration Deadline Extended |
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In light of recent market events and to facilitate the migration for our customers, CME Group is extending the original October FIX/FAST migration deadline to November 14, 2008. As a result, customers must complete their migration to FIX/FAST from the legacy RLC format market data by November 14, 2008. Please note, those customers that fail to migrate by this date will be surcharged retroactively back to the original deadline of October 17, 2008, which was announced in October 2007. The support surcharges schedule remains as previously communicated. Surcharges will accrue beginning the week of October 20, but will be assessed only if the customer has not migrated to FIX/FAST by Sunday, November 16.
The legacy RLC format market data will be eliminated no later than December 26, 2008. Please note that we cannot extend RLC broadcast beyond the December deadline, due to internal system dependencies. The FIX/FAST Software Development Kit, including Market Data Platform channel definitions and reference code, is available online. The mandatory certification for FIX/FAST can be completed through AutoCert+ in Certification. More information is available in the AutoCert+ User Guide. FIX/FAST is currently available for customer testing in the New Release and Certification environments.
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