CME Pivot is a robust and reliable instant messaging platform built specifically for the financial and commodity markets. CME Pivot has been in use since 2004 in trading rooms all over the world; its robust and scalable architecture handles millions of messages per day.
CME Pivot features built specifically for traders and brokers include: group chat, message parsing, message blasting, CME Group market liquidity alerts, collaboration rooms, capabilities that enable customer compliance and most importantly, an open network.
Yes, CME Pivot has its own secure network, which we are committed to keeping as an open network so customers have a choice as to which IM platform is best suited to fit their needs.
CME Pivot Mobile will be released in Q4 2016.
Parsing, blasting, collaboration room, group chat, open network, CME Group market liquidity alerts.
CME Pivot is open to federating or connecting with all open messaging platforms. In the coming months we will be announcing partnerships pertaining to compliance needs and access to other IM networks that will greatly benefit the financial services community.
CME Group is dedicated to building a robust and open IM network. Currently the ICE and Bloomberg networks are closed to external connectivity.
CME Pivot will continue to support the import of Yahoo buddy lists up until the Yahoo deadline, currently set as 5 August 2016. After that date it will not be possible to connect to the Yahoo network from any third-party application, including CME Pivot.
CME Group limits employee access to manage customer confidentiality. For example, CME Pivot Support teams may have the appropriate access to provide administrative and troubleshooting services to support customers on the platform.
All CME Pivot network traffic is encrypted both in transit and in rest.
Yes, chat capabilities will be added to CME Direct in early Q4 2016. Integration with all CME Pivot users will be available at that time.
Currently CME Pivot users can communicate with Microsoft Lync, Twitter, AIM and Yahoo. We do not foresee that changing, except for Yahoo Messenger access that ends on 5 August.
Liquidity alerts allow you to receive real-time IM notifications when trades are executed for CME Group agricultural, energy, or metals products you are interested in.
Yes, CME Pivot does have an API for publishing messages to external counterparts as well as consuming incoming traffic and exporting to downstream systems.
Our instant messaging platform enables users to automatically capture and archive all messages sent and received regardless of IM network. It also seamlessly integrates with the industry’s best-in-class compliance programs through our third-party partnerships. That means traders, brokers and other participants can message with confidence.
It can be both. Customers have the ability to set their preferences and determine if message archiving is mandatory or optional for users across their firm.
Per the customer’s request, chat logs may be sent to the SFTP site for retrieval for the customer’s archiving purposes. These files can be generated in HTML or XML format.
CME Group manages the server.