CME Pivot - Message with Confidence

Open Access Instant Messaging, Built for Your Needs.

Upgrade to the CME Pivot instant messaging platform and get everything you need to collaborate with market participants over a secure, fast network. Benefit from a truly open platform with a single point of access to all of the IM networks you use today.

New  Users

To get started with CME Pivot, sign up to use the open platform

Register Now

To add users to an existing CME Pivot account, contact the Market Technology Sales Team*.

*Firms that already have an account should speak with the Market Tech Sales team to request a new ID in order to maintain firm compliance.

24/6 Technical Support

US: +1 866 947 9097

London: +44 20 3379 3338

Singapore: +65 6593 5528

CME Pivot Support

Pivot Chat ID:pivotsupport

Upgrade CME Pivot

Get the latest version of CME Pivot for current users.

Download Now

Global Community

CME Pivot users can seamlessly chat with an extensive network of 300,000+ verified, global users via the network connection to Thomson Reuters Eikon Messenger.

Message with Confidence

Provides messaging and other capabilities from other IM networks - AIM, Microsoft Lync/Skype for Business and Twitter - that enable customer compliance with their regulatory obligations.

Customizable Collaboration

Collaborate with internal or external buddies in chat rooms that are easily configured to your needs, based on multiple tiers of administrative controls.

Advanced Blasting Support

Blast IMs to a group or groups, including more than 400 counterparties, and switch between distribution lists configured based on criteria you select, such as sectors, securities or firms.

Workflow Efficiencies

Easily find and share alerts, get immediate valuation of parsed strategies with intelligent trade recognition, and filter block trade information based on your needs. 

Exchange Integration

Submit RFQs or retrieve block trades through direct access to CME Globex, CME ClearPort and CME Direct, our trading front-end. 


    • CME Pivot Overview
    • CME Pivot Overview Learn more about CME Pivot, our open instant messaging platform that allows you to connect with other participants in CME Group markets.
    • CME Pivot FAQ
    • CME Pivot FAQ Get answers to frequently asked questions about CME Pivot, the open network instant messaging solution you need to connect to CME Group market participants.
    • Tutorial
    • Tutorial Watch a brief demonstration CME Pivot, an open instant messaging platform connecting you to CME Group markets over a secure, fast network.

Liquidity Alerts

Subscribe to receive real-time instant message notifications when trades are executed.

Sign Up Now  


CME Group works in tandem with a variety of partner companies to make CME Pivot part of a complete solution for the financial services industry. Our partners bring individual expertise that enable customer compliance with their regulatory obligations and network services for all your messaging.

More in CME Direct