CME Pivot Instant Messaging Platform

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Open Access Instant Messaging, Built for Your Needs.

Upgrade to the CME Pivot instant messaging platform and get everything you need to connect with participants in listed CME Group markets over a secure, fast network.  Benefit from a fully open platform with a single point of access to all the IM networks you already use today.  

24/6 Technical Support

US: +1 866 947 9097

London: +44 20 3379 3338

Singapore: +65 6593 5528

CME Pivot Support

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Current CME Pivot Users

If you are already using CME Pivot and want to upgrade to the latest version:

Upgrade Now

New CME Pivot Users

For new users looking to benefit from CME Pivot’s open platform:

Get Started Now

To add users to an existing CME Pivot account, contact the Market Tech Sales Team*.

*Self-registration is not an option to keep file configuration intact for compliance purposes.

Message with Confidence

  • Automatically capture and archive all messages sent and received regardless of IM network

  • Seamlessly integrate with the industry’s best-in-class compliance programs through our third-party partnerships

  • Message with confidence, knowing that you’re always aligned to the latest regulations

Open Platform

  • Add a simple, single point of access that works with all of the IM networks you use today

  • Continue using AIM, Yahoo, Twitter and Microsoft IM networks

  • Gain a reliable backup you can count on when other IM networks fail

Customizable Collaboration

  • Use persistent chat rooms to collaborate internally or externally in a real-time, organized fashion

  • Tailor rooms to your desks’ needs with configuration options such as read-only and private responses

  • Choose from multiple tiers of administrative controls to suit your needs

Advanced Blasting Support

  • Instantly send messages to a group or groups of targets
  • Easily find, share, manage and act on liquidity alerts
  • Use multiple blasting tabs to switch between distribution lists
  • View preconfigured lists based on criteria you select, such as sectors, securities or firms
  • Take advantage of a quick blast button to message specific groups of counterparties
  • Blast IMs to more than 400 counterparties instantly         
  • See which counterparts are online and/or available in the Blast List

Workflow efficiencies

  • Use Monitors and Message Prioritizer to alert you to certain symbols, products or strategies
  • Easily retrieve chat log history
  • Search using keywords or contract codes
  • Get immediate valuation of parsed strategies with intelligent trade recognition, and click-through access to sophisticated QuikStrike analytics within the same message
  • Filter block trade information of CME Group markets according to your needs

Exchange Integration

  • Directly access CME Globex and CME ClearPort functionality
  • Submit RFQs
  • Retrieve block trades
  • Trade and clear through the free CME Direct front-end
  • With one click, reduce errors and speed trade submission by 20-30 seconds per trade


CME Group works in tandem with a variety of partner companies to make CME Pivot part of a complete solution for the financial services industry. Our partners bring individual expertise required to insure the best technology, compliance and network services for all your messaging needs.

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