CME Pivot - Message with Confidence

Open Access Instant Messaging, Built for Your Needs.

Upgrade to the CME Pivot instant messaging platform and get everything you need to collaborate with market participants over a secure, fast network. Benefit from a truly open platform with a single point of access to all of the IM networks you use today.

24/6 Technical Support

US: +1 866 947 9097

London: +44 20 3379 3338

Singapore: +65 6593 5528

CME Pivot Support

Pivot: pivotsupport

New User?

To get started with CME Pivot, sign up to use the open platform.

Existing User? Download Latest Version  

To add users to an existing CME Pivot account, contact the Market Technology Sales Team*.

*Firms that already have an account should speak with the Market Technology Sales team to request a new ID in order to maintain firm compliance.

Key Benefits

Access an extensive network of 300,000+ verified, global users through our partnership with Thomson Reuters Eikon Messenger

Blast IMs to a group or groups, including more than 400 counterparties

Find and share alerts, get immediate valuation of parsed strategies with intelligent trade recognition

Collaborate with buddies in easily configured chat rooms, created to fit your needs

Create distribution lists configured based on criteria you select, such as sectors, securities or firms

Directly access CME Globex, CME ClearPort or CME Direct to submit RFQs or retrieve block trades


    • CME Pivot Overview
    • CME Pivot Overview Learn more about CME Pivot, our fully compliant instant messaging platform that allows you to connect with other participants in CME Group markets.
    • CME Pivot FAQ
    • CME Pivot FAQ Get answers to frequently asked questions about CME Pivot, the open network instant messaging solution you need to connect to CME Group market participants.
    • Tutorial
    • Tutorial Watch a brief demonstration CME Pivot, an open instant messaging platform connecting you to CME Group markets over a secure, fast network.


CME Group works in tandem with a variety of partner companies to make CME Pivot part of a complete solution for the financial services industry. Our partners bring individual expertise that enable customer compliance with their regulatory obligations and network services for all your messaging.

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