Topics in this issue include:
CME ClearPort is now available via a dedicated URL https://clearport.cmegroup.com to ensure accessibility. The legacy URL https://services.cmegroup.com/cpc/ will be decommissioned end of day Friday, April 3, 2015.
Please update your bookmarks as soon as possible.
CME Group is committed to our customers’ information security. To deliver the best security and customer experience, we are implementing the following changes to all CME Group web-based applications and services:
Customers are encouraged to make sure they’ve upgraded to the latest versions of Chrome and/or Internet Explorer for the best and most secure experience.
Affected services may include:
To ensure a smooth transition, the deadline for the CME ClearPort GUI SMART Click migration has been extended to Friday, May 15.
SMART Click is a secure web-based interface that can be used by customers to manage profile and user ID information. SMART Click offers the following benefits:
With this change, CME ClearPort users will be able to:
Existing CME ClearPort users will be required to transition their entitlements to a SMART Click ID before using SMART Click to access the application. Additional information on this process is available online.
Current CME ClearPort user IDs will be decommissioned on Friday, May 15, 2015, and CME ClearPort will be accessible via SMART Click only.
During the claiming period, Firm Verification Officers will have the ability to run a Legacy Claim User report in CME ClearPort Reports to monitor the SMART Click transition process of registered users at their firm. This report can be run for specific user roles and to verify migration status of Legacy User IDs.
This change is currently available in New Release for customer testing.
Please contact Enterprise Application & System Entitlements (EASE) with questions or concerns pertaining to user entitlements for CME ClearPort or other related account permissions in the U.S. at +1 312 456 1560, Europe at +44 203 379 3802 or Asia at +65 6593 5536.