
CME Group/Chicago HQ
Main Switchboard
Local: 312-930-1000
Toll Free: 866-716-7274
Customer Service
Product inquiries, website issues, and specific questions
Phone: 800-331-3332
E-mail:info@cmegroup.com
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The OrderDirect™ API is the exclusive connecting link between FCM order management systems and the CME Group routing network for the trading floor. The API has been in existence since 2000 and it is used mainly by third party vendors who connect to CME Group on behalf of the member firms and their customers.
The API enables member firms to have proprietary or vendor order management systems that electronically send orders to and retrieve trade execution information from CME Group.
These systems can include:
All CME Group products are accessible through the API, which accounts for 30,000 orders per day being sent into the trading pits. On an average monthly basis, the API is responsible for 90% of the orders executed.
The firm is responsible for the following:
CME Group is responsible for the following:
All network equipment and circuit costs are determined by the firm. An equipment rack can be leased in the CME Group building for approximately $250 per month.
The time to implement the connection is a minimum of one week.