
CME Group/Chicago HQ
Main Switchboard
Local: 312-930-1000
Toll Free: 866-716-7274
Customer Service
Product inquiries, website issues, and specific questions
Phone: 312-930-2316
Toll Free: 800-331-3332
E-mail: info@cmegroup.com
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Our Audit Department ensures the financial integrity of CME and CBOT clearing members through direct surveillance and information sharing with JAC members. Specifically, our financial surveillance programs focus on the following:
Reporting. Clearing members must calculate segregation requirements and ensure compliance with CFTC and Exchange capital requirements on a daily basis. In addition, they must:
Inspection. Generally, each clearing member is subject to a financial and operational risk-based examination every year. These examinations are:
Notification. Clearing members are required to report any failure to meet segregation or minimum capital requirements. They must notify the Audit Department prior to:
For additional information, please visit the following link:
CME Group’s Financial Safeguard System