Contact Us

CME Group/Chicago HQ
Main Switchboard
Local: 312-930-1000
Toll Free: 866-716-7274

 

Customer Service
Product inquiries, website issues, and specific questions
Phone: 312-930-2316
Toll Free: 800-331-3332
E-mail:
info@cmegroup.com

 

More CME Group Direct Lines
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Departments Overview
Market Regulation Department Roles

The Market Regulation Department plays a key role in our comprehensive regulatory process. It:

  • Operates integrated compliance and market surveillance functions
  • Provides detailed tracking of trading activity and reportable positions
  • Employs sophisticated surveillance tools as part of a comprehensive program to detect and deter improper conduct
  • Investigates identified trading anomalies and prosecutes where dictated
  • Is a primary point of contact for questions relating to exchange rules
  • Provides training to new members
  • Administers CME Group’s arbitration program which allows customers, members and member firms to pursue claims related to their CME or CBOT trading