Market Regulation conducts daily trade, position, account and user surveillance in our markets to identify potential trade practice abuses and other market concerns. In addition, it:
For more information on our investigative and disciplinary processes, please refer to Chapter 4 of the Rulebook.
CME Group imposes strict requirements on the Market Regulation and Financial and Regulatory Surveillance Departments for maintaining the confidentiality of sensitive data used to perform their responsibilities or which they obtain during investigations. The Company-wide Confidentiality Policy explains these requirements in detail.
Market Regulation encourages market participants and others to provide information about behavior that is potentially in violation of Exchange rules and regulations.
File a Complaint
Market Regulation encourages market participants to self-report incidents that they believe may be in violation of Exchange rules and regulations.
Self-Report an Incident
Note: If you need to report system malfunctions, request price band changes or request review of CME Globex trades, please DO NOT use the complaint link. Instead refer to Rule 588 and contact the Global Command Center (GCC) at +1 312 456 2391.