CME Group/Chicago HQ
Local: +1 312 930 1000
Toll Free: +1 866 716 7274
Global Customer Contacts
Product inquiries, website issues,
and specific questions
Phone: +1 312 930 2316
Toll Free: +1 800 331 3332
More CME Group Direct Lines
Phone list by department
Current distributors can access required forms and information here. If you have additional questions, please contact us directly at firstname.lastname@example.org.
2014 Policy Changes
FAQ for 2014 Policy Changes
Market Data Licensing Agreement (MDLA) (PDF)
All market data for CME, CBOT, NYMEX, COMEX, DME, S&P Indices, OTC Global, CME CDS and CME Vanilla IRS share the same policies for market data use and must be licensed under MDLA.
Schedule 1 - Information (PDF)
This document provides an overview of CME Group's Market Data Platform and outlines Exchanges and Information for Distributors.
Schedule 2 - Distributor Profile (PDF)
Contractual customer profile and service summary.
Schedule 3 - Distributor Group Members (PDF)
Affiliated companies & service facilitators.
Schedule 4 - Market Data Policy (PDF)
Description of all CME Group Market Data Policies outlining Distributors Group, Media Redistribution, Subscriber Terms and Conditions, Public Internet Display, Reporting Requirements and Historical Data Redistribution License.
Schedule 5 - Fee Schedule (PDF)
2013 Fee Schedule in accordance with Market Data Policies, payable per Distributor.
Schedule 6 - Market Profile (PDF)
Terms & End-User Agreement for Market Profile.
Schedule 7 – Market Data Subscription Agreement (PDF)
OTC Data Subscriber Agreement.
Eris Data Agreement (PDF)
Uniform Subscriber Addendum (PDF)
This serves as the agreement with third party end-users authorizing real-time controlled data.
Tax Certificate of Resale or Exemption (PDF)
Must be completed to ensure tax resale or exemption status as a distributor of CME Group Market Data. Please contact us if you need more state-specific forms.
Access these links to get a comprehensive list of Product Codes and Vendors listed on exchanges: