
CME Group/Chicago HQ
Main Switchboard
Local: 312-930-1000
Toll Free: 866-716-7274
Customer Service
Product inquiries, website issues, and specific questions
Phone: 800-331-3332
E-mail:info@cmegroup.com
More CME Group Direct Lines
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The CME Online Web-Reporting System (COWS) was designed to simplify the interaction between customers and the exchange. All processes related to market data distribution are unified in one convenient system; reporting, billing, electronic invoice, payment history and account balance information and maintenance of contact information. Throughout the Market Data Industry, there are a wide variety of reporting forms and time lines. All of these factors were taken into consideration when designing the system, resulting in a system that accepts the most widely used reporting formats and cutoff dates.
For instructions on accessing and using the system see Access Instructions (PDF)
To access the CME portal click on http://connect.cme.com.
Please e-mail info@cmegroup.com with any questions regarding CME's Online Web-Reporting System.