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CME Group/Chicago HQ
Local: +1 312 930 1000
Toll Free: +1 866 716 7274
Global Customer Contacts
Product inquiries, website issues,
and specific questions
Phone: +1 312 930 2316
Toll Free: +1 800 331 3332
More CME Group Direct Lines
Phone list by department
On August 1, 2011 CME Group and The Mexican Derivatives Exchange (MexDer) announced the successful launch of their north-to-south connection, giving CME Group customers access to MexDer's benchmark derivatives contracts including Mexican Stock Exchange Index Futures, Bond Futures and MXN Peso / US Dollar Futures Contracts.
By linking the MexDer and CME Globex electronic trading platforms, customers will be able to route orders electronically onto MexDer and CME Group Exchanges.
The first phase of the partnership ("south-to-north") was launched April 4, 2011, and gave MexDer market participants access to CME Group's benchmark derivatives contracts including interest rates, foreign currencies, equity indexes, energy, metals and agricultural commodities.
Latin America Markets available to CME Group customers
Press release - North to South connection - Aug. 1, 2011
Video: CME Group and MexDer - Access the Mexican Market
North to South FAQ and On-boarding Reference Guide
MexDer products available via Order Routing Agreement
IPC Strategy Paper
Exchange Specific Functionality – MexDer Markets via CME Globex
CME Group has now launched the Client Systems Wiki with detailed information on CME Globex functionality, messaging, and market behavior. The Software Development Kits PDFs will no longer be available as of June 1, 2012. Please update your bookmarks accordingly.
MexDer Exchange and Product Overview Presentation
Mexican Bond Markets and IPC Futures Presentation
Evolution of Mexican Financial Markets Presentation
CME Group Markets available to MexDer Customers
Press release - South to North connection - April 4, 2011
South to North On-boarding Reference Guide
CME Group products available via Order Routing Agreement
BMV Partnership Overview and On-boarding Guide Presentation
CME Group Strategic Partnership
In March 2010, CME Group and Bolsa Mexicana de Valores, the parent company of MexDer, entered into a strategic partnership that includes order routing for derivatives products as well as an agreement to pursue potential joint initiatives including product development, marketing and customer education as well as clearing opportunities.
MexDer is the derivatives subsidiary of Bolsa Mexicana de Valores (BMV), the financial exchange operator in Mexico that operates full service cash and derivatives exchanges, with equities and fixed income securities listings. A self-regulated entity, MexDer along with Asigna, its triple-A rated clearinghouse, offer liquid, transparent Mexican benchmark products based on interest rates, foreign exchange and stock indexes.
View Partnership Brochure
Learn more at mexder.com.mx