It’s searchable, sortable, and provides the previous day’s volume and open interest data.
Capture. Report. Store
Our Swap Data Repository captures, stores and reports data for cleared, non-cleared and bilateral swaps.
Managing Risk at CME Group - How it All Works
A great and yet very simple introduction to the vital role CME Group plays in helping people manage their risk on a daily basis....
Contact Us
CME Group/Chicago HQ
Main Switchboard
Local: +1 312 930 1000
Toll Free: +1 866 716 7274
Global Customer Contacts
Customer Service:
Product inquiries, website issues,
and specific questions
Phone: +1 312 930 2316
Toll Free: +1 800 331 3332
E-mail: info@cmegroup.com
More CME Group Direct Lines
Phone list by department
The CME Globex platform was the first global electronic trading system for futures and options and is now the world's premier marketplace for derivatives trading. That may sound impressive but what really sets the platform apart from the crowd are its simple front-end and network connectivity requirements.
First, we need to make sure you already have a futures trading account. If you do not, you may wish to view Find a Broker. In many cases, your broker will provide both front-end and network connectivity for you.
The following two questions are designed to help you understand the options available and determine the best one for your needs.
1. What kind of front-end trading application would you like to use?
You have four choices:
Use a third-party application provided by your broker, futures commission merchant (FCM), trading arcade, clearing firm or data center.
Interested in advanced functionality? See what our CME Globex Partners offer. These companies support various types of advanced functionality, but three support the entire suite of enhanced options functionality, including full User-Defined Spreads (UDS).
License a third-party application from an Independent Software Vendor (ISV)
Please note that:
Use a CME Group-provided solution.
CME Direct provides access to CME Group futures and OTC markets through a single, easy-to-use application.
Trading options electronically through CME Globex is easy with CME EOS Trader, a web-based front-end system for options trading.
Develop your own proprietary front-end system.
Indirect connectivity means that your broker, futures commission merchant (FCM), clearing firm or data center is sending your trades to the CME Globex platform for you. You need only to enter your trades – connectivity is taken care of.
Direct connectivity means that you have a line directly to the platform.
Network connectivity fees are charged for connecting to the CME Globex platform for trading. These fees are detailed in Schedule 1 to the CME Connection Agreement.
If you choose to connect directly, your first decision is who you would like to manage the connection?
Do you want CME Group to manage your connection?
Do you want to manage your own connectivity?
The CME Group data center facility, houses the CME Group trading match engines for all products traded on the CME Globex platform and provides the lowest latency connection for our customers. CME Co-Location Connectivity Services offers:
For more information, please visit www.cmegroup.com/colo or contact your Global Account Manager.
Jackson Direct
A client-managed 1 Gb direct connectivity solution to the CME Globex fiber network from the Chicago Board of Trade building at 141 W. Jackson, Chicago, IL 60604.
More information is available online.
CME EConnect
A client-managed 1 Gb direct connectivity solution to the CME Globex fiber network from the CME Group local points of presence in New York and New Jersey.
More information is available online.
LNet
A client-managed 1 Gb direct connectivity solution to the CME Globex fiber network via a CME Group-approved facility.
More information is available online.
Client INTERNETLink
A client-managed access via a secure VPN tunnel over the Internet.
More information is available online.
CME Globex Hubs
The hubs allow for client-managed connections to redundant data centers in
More information is available online.
Risk Management Services
We offer five different risk management systems designed to protect CME Globex customers and clearing firms.
SMART Click
The SMART Click tool is a secure web-based interface that can be used by CME Globex customers to create a SMART Click user ID and manage your profile information, including contact details. SMART Click user IDs can be used in conjunction with CME Group systems.
Support from the CME GCC
The CME Global Command Center (GCC) is the Market Operations and Customer Service desk for trading on CME Globex.
Choosing a Trading Application
The CME Globex platform is designed with open architecture that accommodates a wide variety of trading and market data interfaces.

