CME Globex Customer Agreements

Access, Connection and Development

Customers, clearing firms and channel partners must complete specific agreements in order to gain access to the CME Globex electronic trading platform for trading, data and developing platform interfaces. These agreements can be completed manually or electronically. Each form includes information regarding where it should be sent.


Form/Schedule Form Download Description
(and Schedule 1)
Customer Connection Agreement
(including Schedule 1)
Terms and conditions for customers who wish to trade on the CME Globex electronic trading platform.
2 Access Request and Information Form

Request production connectivity to CME Globex for trading and market data, as detailed in the CME Production Connectivity Guide.


3 CME Clearing Firm Administrator Request Form - U.S.

Onboard Clearing Firm Primary and Secondary Administrators.


CME Clearing Firm Administrator Request Form - CME Europe
5 Additions, Deletions, Changes, Transfers and Assignment Make changes to connectivity or interface type.
6 Clearing Firm Guarantee and Acknowledgement Clearing Firm guarantee for all orders sent via a direct connection; required for all connections.
7 CME Europe Clearing Firm Guarantee & Acknowledgement Completion of this schedule must be signed by the Executing Firm and their CME Europe eligible CME Europe Clearer. The Clearing Member is requested amongst other things to acknowledge any trading activity and clearing setup for such trading on CME Europe and provide a guarantee for all such activity.
9 FirmSoft License Agreement - U.S. Request access to the FirmSoft order management tool.
FirmSoft License Agreement - CME Europe
11 Cancel on Disconnect - U.S. Request access to the Cancel on Disconnect service.
Cancel on Disconnect - CME Europe
12 Drop Copy Service - U.S. Request the Drop Copy risk management service. 
Drop Copy Service - CME Europe

Interface Development Agreement

Data Center Agreements

These forms outline the connection terms and conditions for entities such as managed service providers, who facilitate or host order routing connectivity and market data access to CME Globex.

Form/Schedule Form Download
(and Schedule A)
Data Center Connection Agreement (including Schedule A)
B Data Center Access Request Form
C Data Center Additions, Deletions, Changes, Transfers and Assignment
D Drop Copy Service

Market Data License Agreement (MDLA)

MDLA is required by any entity connecting to CME Group for market data and/or distributing market data.

Download MDLA

iLink Session ID Request Form

This form is used to request iLink Session IDs for CME Globex.

Request Form

Contact Us

Global Account Management
U.S.: +1 312 634 8700
Europe: +44 20 3379 3754
Asia: +65 6593 5505

Global Command Center
U.S.: +1 800 438 8616
Europe: +44 20 7623 4747
Asia: +65 6532 5010
GCC Website

Certification Support for Electronic Trading (CSET)
U.S.: +1 312 930 2322
Europe: +44 20 3379 3803
Asia: +65 6593 5593

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