CME Globex Account Management
312.634.8700
CME Globex Control Center
312.456.2391
Customer Support for Electronic Trading
312.930.2322
CME Group/Chicago HQ
Main Switchboard
Local: 312-930-1000
Toll Free: 866-716-7274
Customer Service
Product inquiries, website issues, and specific questions
Phone: 312-930-2316
Toll Free: 800-331-3332
E-mail:info@cmegroup.com
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Did You Know? CME Globex Performance Enhancements
In Q4 2008, CME Group is implementing an upgrade to futures markets on the CME Globex electronic trading platform that will result in significantly reduced message response times. Already among the fastest in the industry, this upgrade is expected to reduce response times by an average of 40-50%, from an average of 10-12 milliseconds currently to approximately 5-7 milliseconds.
Please note: as a result of the reduced message response times, bandwidth utilization in these futures markets is expected to ultimately increase by as much as 20%.
This upgrade is designed to enhance our liquid, efficient and competitive marketplace for participants worldwide. It is scheduled for a phased launch as follows:
Tentatively Scheduled for Sunday, November 2
Tentatively Scheduled for Sunday, November 9
Tentatively Scheduled for Sunday, November 16
Tentatively Scheduled for Sunday, November 23
FX futures are scheduled for a number of enhancements in Q1 2009 that will include performance improvements.
| CME Globex Information | |
| CME Group Customer Forums London New York Singapore |
October 1 October 14 October 20 |
| FIX/FAST Migration | |
| RLC Support Surcharges Begin | October 17 |
| Deadline Extension (Surcharges retroactive to October 17) | November 14 |
| RLC Decommission | December 26 |
| Order Status Enhancements | October 19 |
| Implied Functionality Enhancements | November 2 |
| Book Depth Change for Equity, Commodity, FX and Energy Options | November 9 |
| New Implied Intercommodity Treasury Spreads | November 16 |
| Phase 2: CME Globex Credit Controls | Q1 2009 |
| Product Updates | |
| Commodity Products | |
| Random Length Lumber | October 19 |
| Energy & Metal Products | |
| Hot Rolled Steel Futures | October 19 |
| Equity Products | |
| Euro-denominated E-mini S&P Futures | October 26 |
September 30, 2008
The CME Globex Newsletter is published by the CME Globex Account Management department.
Statements in this newsletter that are not historical facts are forward-looking statements. These statements are not guarantees of future performance and involve risks, uncertainties and assumptions that are difficult to predict. Therefore, actual outcomes and results may differ materially from what is expressed or implied in any forward-looking statements. More detailed information about factors that may affect our performance may be found in our filings with the Securities and Exchange Commission, including our most recent Quarterly Report on Form 10-Q, which is available in the Investor Information section of the CME Group Web site. We undertake no obligation to publicly update any forward-looking statements, whether as a result of new information, future events or otherwise.