
CME Globex Account Management
312.634.8700
CME Globex Control Center
312.456.2391
Customer Support for Electronic Trading
312.930.2322
CME Group/Chicago HQ
Main Switchboard
Local: 312-930-1000
Toll Free: 866-716-7274
Customer Service
Product inquiries, website issues, and specific questions
Phone: 312-930-2316
Toll Free: 800-331-3332
E-mail:info@cmegroup.com
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Did You Know? Drop Copy Charges
When CME Group introduced Drop Copy functionality in April 2008, we stated we would begin charging for it in the second half of 2009. Consistent with that plan, effective Thursday, October 1, 2009, CME Group began charging for the Drop Copy groups used to logically combine the drop copy data feed for related iLink source sessions.
The first Drop Copy group per legal entity with an executed CME Customer Connection Agreement is free. Each additional Drop Copy group costs $500.00 per month. Since Drop Copy customers dictate the number of Drop Copy groups they require, each firm can manage its own costs for the service. There is no limit to the number of iLink source session IDs that a firm can combine in a single Drop Copy group.
This pricing structure is designed to partially subsidize the costs of this important risk management service, while ensuring all clearing firms can utilize Drop Copy for risk management best practices.
For more information, including an FAQ and client overview, please visit www.cmegroup.com/dropcopy.
| CME Globex Information | |
| New FIX/FAST Enhancements | October 18 |
| EDS Elimination New Recognized Spread Types All EDS Delisted |
November 1 November 1 |
| iLink tag 48-SecurityID Change | November 8 |
| Energy Inter-Exchange Spreads | November 15 |
| Product Updates | |
| CME Group Energy Products | |
| Energy Inter-Exchange Spreads on CME Globex | November 15 |
| CME Group Equity Products | |
| CME Equity Enhancements | October 4 |
| CME Group FX Products | |
| Variable Tick Table Change | November 1 |
| Display Factor Change | November 1 |
| CME Group Metal Products | |
| Gold Options Listing Change | October 11 |
| CME Group Weather Products | |
| Weekly Weather Listing Changes | October 18 |
October 8, 2009
The CME Globex Newsletter is published by the CME Globex Account Management department.
Statements in this newsletter that are not historical facts are forward-looking statements. These statements are not guarantees of future performance and involve risks, uncertainties and assumptions that are difficult to predict. Therefore, actual outcomes and results may differ materially from what is expressed or implied in any forward-looking statements. More detailed information about factors that may affect our performance may be found in our filings with the Securities and Exchange Commission, including our most recent Quarterly Report on Form 10-Q, which is available in the Investor Information section of the CME Group Web site. We undertake no obligation to publicly update any forward-looking statements, whether as a result of new information, future events or otherwise.