Contact Us

CME Globex Account Management
312.634.8700

CME Globex Control Center
312.456.2391

Customer Support for Electronic Trading
312.930.2322

CME Group/Chicago HQ
Main Switchboard
Local: 312-930-1000
Toll Free: 866-716-7274

Customer Service
Product inquiries, website issues, and specific questions
Phone: 312-930-2316
Toll Free: 800-331-3332
E-mail:info@cmegroup.com

More CME Group Direct Lines
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CME Globex Software Development Kits

To facilitate order entry and market data development to the CME Globex platform, the following Software Development Kits (SDK) are available:

Electronic Trading Concepts
iLink Software Development Kit
FIX/FAST on the Market Data Platform Software Development Kit
CME Globex Testing and Certification Documentation
CME Globex Production Documentation
Regulatory Requirements

Client Impact Assessments
Information and documentation on upcoming and recent changes to the CME Globex platform is available at CME Globex Enhancements.